Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Is Generative AI in 2023 as Transformational as Indoor Plumbing Was in 1920?
Artificial Intelligence
Is Generative AI in 2023 as Transformational as Indoor Plumbing Was in 1920?
May 19, 2023

Back in 2016, in his book “The Rise and Fall of American Growth,” economist Robert Gordon wrote that the century that followed the Civil War gave rise to technological innovations that spurred leaps in productivity — for both businesses and individuals — that will never...

OpenAI ChatGPT for Apple Launches in the App Store
Artificial Intelligence
OpenAI ChatGPT for Apple Launches in the App Store
May 18, 2023

OpenAI has begun rolling out ChatGPT mobile apps. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree...

GPT Takes the Manual Out of Labor in the Industrial Economy
Artificial Intelligence
GPT Takes the Manual Out of Labor in the Industrial Economy
May 18, 2023

OpenAI CEO Sam Altman thinks new ideas, not bigger models, will evolve artificial intelligence (AI). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Generative AI Co-Pilots Help Banks Beat Back $4 Trillion in Financial Crime
Artificial Intelligence
Generative AI Co-Pilots Help Banks Beat Back $4 Trillion in Financial Crime
May 17, 2023

Today’s online world offers more vulnerabilities to exploit, and criminals have taken notice. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

OpenAI CEO: If AI Goes Wrong, ‘It Can Go Quite Wrong’
Artificial Intelligence
OpenAI CEO: If AI Goes Wrong, ‘It Can Go Quite Wrong’
May 16, 2023

The head of ChatGPT parent OpenAI is pleading with Congress to regulate his company’s technology. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Washington Races to Develop and Implement Effective AI Policy
Artificial Intelligence
Washington Races to Develop and Implement Effective AI Policy
May 16, 2023

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and...

Microsoft’s ‘General Artificial Intelligence’ Claims Spark Debate
Artificial Intelligence
Microsoft’s ‘General Artificial Intelligence’ Claims Spark Debate
May 16, 2023

Microsoft says its artificial intelligence (AI) can reason the way humans do. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

Generative AI Is Eating the World — How to Avoid Indigestion
Artificial Intelligence
Generative AI Is Eating the World — How to Avoid Indigestion
May 15, 2023

Just a few years back, “every company” was going to be a FinTech company. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Amazon Using AI to Drive Faster Delivery
Artificial Intelligence
Amazon Using AI to Drive Faster Delivery
May 15, 2023

Amazon is reportedly using artificial intelligence in its inventory system to speed deliveries. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....