Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Meta’s Investments in AI Infrastructure Already Paying Off
Artificial Intelligence
Meta’s Investments in AI Infrastructure Already Paying Off
May 09, 2023

Meta Platforms is investing in artificial intelligence (AI) and already seeing results. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

Wendy’s Taps Google’s Conversational AI as Restaurants Automate the Drive-Thru
Artificial Intelligence
Wendy’s Taps Google’s Conversational AI as Restaurants Automate the Drive-Thru
May 09, 2023

With the increasing consumer demand for convenient pickup options in the face of rapid restaurant price inflation, Wendy’s is boosting efficiency at its drive-thrus with the help of Google Cloud. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

Generative vs Predictive AI’s Role Across the Future of Payments
Artificial Intelligence
Generative vs Predictive AI’s Role Across the Future of Payments
May 09, 2023

Predictive artificial intelligence (AI) has long been a chief financial officer’s best friend. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

IBM Debuts Watsonx to Help Companies Add AI Tools
Artificial Intelligence
IBM Debuts Watsonx to Help Companies Add AI Tools
May 09, 2023

IBM has unveiled watsonx, an artificial intelligence platform to help businesses integrate AI. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

Spotify Tunes Out AI-Produced Songs
Artificial Intelligence
Spotify Tunes Out AI-Produced Songs
May 09, 2023

Spotify has reportedly pulled tens of thousands of artificial intelligence (AI)-generated songs from its platform. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Generative AI Aimed at Making Business Payments Customer-First
Artificial Intelligence
Generative AI Aimed at Making Business Payments Customer-First
May 09, 2023

Generative artificial intelligence (AI) solutions are set to produce new efficiencies across the business landscape. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Voice AI Ushers in Next-Gen Compliance Monitoring for Financial Sector
Artificial Intelligence
Voice AI Ushers in Next-Gen Compliance Monitoring for Financial Sector
May 09, 2023

Whether it’s desk or cell phones, videoconferencing platforms or software-based trading systems, voice remains the primary communication tool for financial markets. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...

The Race to Regulate AI Risks Could Reshape Global Markets
Artificial Intelligence
The Race to Regulate AI Risks Could Reshape Global Markets
May 08, 2023

While American companies lead the artificial intelligence (AI) development charge, U.S. policymakers risk falling behind. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Google Turns to AI Chat For ‘Personal and Human’ Searching
Artificial Intelligence
Google Turns to AI Chat For ‘Personal and Human’ Searching
May 07, 2023

Google reportedly uses artificial intelligence (AI) for a wide-ranging search engine revamp. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing...