Scotiabank, Canada’s third-biggest lender, announced that it was implementing new digital technology aimed at helping the bank cut its operating costs and increase revenue. With less of its client base coming into branches and more of them choosing to utilize online banking and mobile apps...
JPMorgan Chase has named Jennifer Piepszak as the head of its fast-growing credit card unit, replacing Kevin Watters, who is retiring later in 2017. According to a report by The Wall Street Journal, citing an internal memo reviewed by the paper, Piepszak, who runs the small...
While many FinTech startups are only interested in securing business from large companies and corporations, U.K. startup Tide is setting itself apart from the pack by focusing on small business banking and offering an array of features to make its customers’ lives easier. After announcing...
The LINK ATM network in the U.K. is mulling an overhaul of its business to address banks that are looking to lower the costs of offering customers free ATM withdrawals. According to a report, LINK ATM’s network is comprised of 70,000 cash machines around the country....
Citibank announced Tuesday (Jan. 17) it inked an agreement with Cardtronics in which the ATM operator will make an additional 30,000 surcharge-free ATM locations available for Citibank customers. In a press release, Citibank said the additional surcharge-free ATMs will be located across the country in...
The trend among some banks has been to shutter real estate — i.e., branches — amid the mindset that customers are moving away from bricks and clicks and towards online banking. JPMorgan Chase & Co., noted Reuters, has been taking a different tack. The bank has...
Deutsche Bank has begun banning the ability for employees to text message and use apps like WhatsApp on phones the company issues. According to a Bloomberg report, which cited a staff memo issued Friday (Jan. 13) by Chief Regulatory Officer Sylvie Matherat and Chief Operating Officer...
Could Google and Amazon capture the hearts and minds of banking customers, making inroads against traditional lenders? Reuters reported that as many as one in three bank and insurance users, measured globally, “would consider” switching to those tech stalwarts, or even Facebook, if they were to...
Amid bank earnings that launched last week, Wells Fargo’s fourth quarter report on Friday (Jan. 13) showed that the company is still grappling with the fraud scandal that has hit customer trust. As noted by the company in its release and as recounted by The...