Grubhub has completed nearly 1 million deliveries using Amazon Key, a technology that enables delivery drivers to enter common areas of residential buildings and gated communities, when property managers have opted in to the delivery service. Amazon Key allows third-party delivery services like Grubhub to...
Uber has launched a partnership with delivery robot/autonomous vehicle maker Avirde. The collaboration will launch in the coming weeks in Austin, letting Uber Eats customers get their food delivered by Avride’s sidewalk robots, per a Thursday (Oct. 3) press release. It will then expand to Dallas and...
To empower local businesses, DoorDash has unveiled a suite of tools designed to help merchants. With the launch of the DoorDash Commerce Platform, the company aims to revolutionize how restaurants and retailers connect with customers, offering features like customizable mobile apps and an enhanced Business...
Instacart is ramping up its efforts to capture and keep customers as it aims to cement its status in the online grocery sector. The company is concentrating on two primary objectives: bringing in new users, elevating engagement with its current clientele, and creating “habituated customers.”...
Last-mile delivery management firm Onfleet has integrated with fleet insurance firm Fairmatic. “Businesses that take advantage of the integration will develop a better understanding of their delivery drivers’ performance with a free driver analytics dashboard that can reduce insurance rates,” the companies said in a...
Best Buy is rolling out an artificial intelligence (AI)-powered delivery tracking system that promises minute-by-minute updates. The company aims to satisfy customers who are increasingly frustrated with vague delivery windows and limited order visibility. Experts say the move comes as the eCommerce sector grapples with...
Autonomous delivery company Serve Robotics has launched a robot delivery partnership with Shake Shack. The collaboration, announced Wednesday (Aug. 14), lets diners who order from select Shake Shacks in Los Angeles via Uber Eats receive their food via Serve’s robots. According to a news release...
As merchants look to target their offerings to consumers’ unique needs and preferences, Gopuff is tapping personalized ads to drive additional revenue. In an interview with PYMNTS following the company’s recent launch of its new in-house ads platform, Daniel Folkman, SVP of business at the...
Instacart and Albertsons have updated their partnership for faster grocery deliveries across the U.S. The companies announced in a Wednesday (July 31) news release the launch of Instacart pickup services and Albertsons delivery for Albertson brands, including Safeway, Shaw’s, Acme, Jewel-Osco, Randalls and Vons. In...
