The battle for loyalty — from merchants and consumers — may be won along the last mile. The news Monday (Aug. 21) that Amazon would re-instate its shipping service to handle deliveries deepens the battle between the eCommerce giant, the traditional carriers like UPS and FedEx and...
Red Robin Gourmet Burgers is seeing delivery orders drop — a decrease in line with industry-wide trends but compounded by the restaurant’s turn away from virtual brands and its decision to shut down its partnership with MrBeast Burger. The casual dining chain, which has more...
From Applebee’s to Domino’s Pizza, major restaurant brands across the industry are seeing consumers shift away from delivery toward pickup to skip the added fees amid inflation. In the wave of earnings presentations over the past several weeks, fast-casual concepts, casual dining chains and quick-service restaurants (QSRs) alike...
As aggregators seek to embed their offerings more deeply in consumers’ day-to-day routines, Uber is tapping Hy-Vee’s alcoholic beverage selection to drive adoption of its non-restaurant verticals while boosting basket size. On Friday (Aug. 11), the mobility and delivery company announced that Uber Eats is...
On-demand delivery management platform Cartwheel has integrated with the Toast Partner Ecosystem. Through this integration, restaurants that use Cartwheel’s Hybrid Delivery technology and third-party fleet management capabilities will now be able to manage their delivery operations directly from the Toast point-of-sale (POS) system, the companies said in a Thursday (Aug. 10) press release. Toast’s...
It’s been a tough year for the competitive ultrafast grocery delivery market, with more and more high-profile exits, mass layoffs and consolidation moves emerging as industry players try to combat ongoing inflationary pressures. Just last month, Turkish instant delivery giant Getir announced it was exiting three European...
Ultrafast grocery company Getir is exiting three European markets as it focuses on profitability. The Turkish startup announced Thursday (July 27) it plans to withdraw from Italy, Portugal and Spain “in an orderly manner,” according to an announcement provided to PYMNTS. “At the same time, Getir is...
As aggregators and restaurants start to test drones and sidewalk rovers to reduce the labor cost of on-demand delivery, consumers are not convinced they can trust these robots. By the Numbers For PYMNTS’ exclusive report, “Connected Dining: The Robot Will Take Your Order Now,” we...
Selling Grubhub might be easier said than done for owner Just Eat Takeaway. “We’re talking to buyers still, but it’s a very difficult M&A situation currently,” Jitse Groen, the Dutch delivery giant’s CEO, told Bloomberg News in an interview published Wednesday (July 26). “It’s all very easy on Excel sheets, it’s...
