As aggregators look to maintain customer frequency amid inflation, affordability is key. In fact, many consumers are engaging with restaurant delivery services more specifically because these options have become more attainable within their budgets, according to research from PYMNTS’ new exclusive report “Connected Dining: Third-Party...
In an effort to drive customer frequency by lowering costs, aggregators are testing robotic delivery. Uber, for its part, announced Thursday (April 20) that it is expanding its partnership with sidewalk delivery robotics company Cartken to offer autonomous fulfillment in Fairfax, Virginia’s Mosaic District shopping...
Restaurant aggregators’ audiences are skewed toward younger consumers by a wide margin, PYMNTS data reveals. By the Numbers Research from PYMNTS’ new exclusive report “Connected Dining: Third-Party Restaurant Aggregators Keep the Young and Affluent Engaged,” which draws from a survey of narly 2,300 United States...
In a curious reversal, the ongoing legalization of cannabis is akin to the repeal of alcohol prohibition of the 1920s, except in that case, the federal government lifted the ban before many states did. With cannabis, it’s the states that are rolling ahead with medical...
With diners increasingly accustomed to getting individual meals on demand, catering is adapting as well. In an interview with PYMNTS, Darien Terrell, president and CEO of third-party catering delivery service DeliverThat, which works with a range of popular restaurant brands and ordering platforms, including Chick-fil-A,...
Restaurant customers expect higher discounts on delivery orders than any other kind, according to PYMNTS research. By the Numbers Findings from PYMNTS’ March study, “Connected Dining: Consumers Like the Taste of Discount Meals,” which drew from a survey of more than 1,800 U.S. consumers in...
This week in grocery, one ultrafast delivery service shutters while another becomes stronger than ever. Sydney, Australia-based 10-minute grocery delivery service MilkRun is shutting down, The Australian Financial Review first reported Tuesday (April 11). Founder and CEO Dany Milham informed staff that, unable to raise...
PYMNTS research shows tipping might be that one cost too many for restaurant delivery customers. By the Numbers According to data from PYMNTS’ study, “Connected Dining: Rising Costs Push Consumers Toward Pickup,” which drew from a survey of more than 2,100 U.S. consumers in January,...
FedEx’s reorganization won’t just be about the bottom line. The move is one that seeks to boost profit margins, where the company is eyeing a stated $4 billion in permanent cost reductions by fiscal 2025. But it’s also one that seeks to create, in the...
