Rising prices have negatively impacted Deliveroo shoppers’ loyalty, but expanded grocery options are driving frequency. The United Kingdom-based food delivery service shared on a call with analysts Thursday (Jan. 19) discussing its fourth-quarter financial results that it likely has already seen the worst of inflation’s impact on customer...
European retailers and tech companies are moving ahead with the development of autonomous delivery vehicles. While small delivery robots that stick to sidewalks have been deployed in some trial locations across the continent, fully autonomous delivery vehicles have yet to hit European roads in the...
As economic challenges persist, diners are becoming less willing to pay the premium for convenience. Take, for instance, drive-thru coffee chain Dutch Bros, which noted in its preliminary fourth quarter earnings report Monday (Jan. 9) a modest decrease in same-store sales after a period of...
DoorDash is scaling its network and looking to cash in on consumer frustrations with package returns. This, as the on-demand delivery aggregator announced Wednesday (Jan. 4) that it was launching it new “Package Pickup” feature, through which consumers can request a driver to pick up...
Restaurants could have an opportunity to edge out third-party aggregators for food delivery. The PYMNTS “12 Months of the ConnectedEconomy™” report examined the digital engagement of 33,792 U.S. consumers over the last year. It tracked how, and in what ways, consumers have integrated digital channels and...
Last-mile delivery helped determine whether your holidays were joyous or not. Late packages mean fewer items for the kids or the parents to go around — and all you’ve got to offer is an email with a “delivery window” that stretches well into the New...
Instacart has reportedly lowered its valuation by 20%, in what would be the 4th such reduction this year. According to a report in The Information Tuesday (Dec. 27) that cites unnamed sources, the grocery delivery service provider’s internal valuation now stands at $10 Billion, that’s...
As Uber courts grocery delivery partners, its multi-vertical model is proving to be a competitive weapon. On Friday (Dec. 16), Uber Eats announced its latest such partnership, delivering from 250 of Midwestern retailer Meijer’s roughly 500 stores. In an interview with PYMNTS, Christian Freese, Uber’s head...
FedEx CEO and President Raj Subramaniam is stepping up cost reductions as package volume drops. “The declining demand trends we saw at the end of Q1 softened further in the second quarter, and we are moving faster and with more determination than ever to accelerate...
