Delivery

Delivery
Daily Grocery Aggregator Use Is Spiking, PYMNTS Research Reveals
June 06, 2022

Increasingly, consumers expect to be able to have their food needs met when they want, where they want. The expectation of on-demand convenience has grown so dramatically that many consumers now purchase from same-day restaurant and grocery aggregators every day of their life. Daily use...

Delivery
Kroger Takes the Farm Stand Digital With Delivery Marketplace
June 03, 2022

As online shopping becomes increasingly embedded in consumers’ routines, more commerce categories are being brought into the digital space. While online options have become highly prevalent in grocery, most customers who enjoy farmers markets continue to buy on-site. Kroger, the United States’ largest pure-play grocer,...

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DoorDash Becomes Major International Competitor With Close of Wolt Acquisition
June 02, 2022

DoorDash is no longer just a heavyweight in the United States. The San Francisco-based restaurant aggregator announced Wednesday (June 1) the completion of its acquisition of Helsinki-based aggregator Wolt, growing the number of countries in which DoorDash operates nearly fivefold. “Together with Wolt, we believe...

Delivery
Chick-fil-A Tests Robotic Sandwich Delivery to Meet Off-Premise Demand
May 31, 2022

On Tuesday (May 31), Chick-fil-A became the latest major restaurant brand to try out robotic delivery as a way to meet demand in spite of major capacity challenges. Autonomous robot delivery company Refraction announced that it is trialing self-driving vehicle delivery at two of the...

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PYMNTS AM Radar: Indigestion; Connected Demand; Weaponized Fraud; Super Apps to the Rescue; ICYMI
May 31, 2022

It’s Tuesday, May 31 and President Joe Biden is meeting with Federal Reserve Chair Jerome Powell today to discuss inflation and the state of the American and global economy. Meanwhile, China is asking the UN Human Rights Chief to look into the mass school shootings...

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Just Eat Takeaway Mulls Multibillion Hit to Unload Grubhub
May 31, 2022

Food delivery startup Just Eat Takeaway (JET) is considering a multibillion hit to unload delivery platform Grubhub, which it acquired last year for 5.8 billion pounds ($7.3 billion) and now could sell for as low as 1 billion pounds, The Times reported, citing multiple unnamed...

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Ice Cream Trucks Get High-Tech Digital Payments Upgrade
May 30, 2022

The digital shift is leaving no aspect of food commerce untouched, with even the ice cream truck seeing tech-enabled updates from the century-old model we all know and love. Consumers don’t have to wait anymore for the distorted music box tunes coming through their neighborhood...

Delivery
Uber Eats’ Robotic Delivery Partner Serve Takes on Education Barrier
May 26, 2022

When it comes to food ordering, robotic delivery is quickly evolving from fringe new technology to lived reality as restaurants and delivery services rush to find viable solutions to meet demand in spite of driver labor challenges. From drone drop-off to sidewalk rovers, trials of...

Delivery
Today in Food Commerce: Ultrafast Grocers Begin Layoffs; Ocado Sees Major Setbacks
May 26, 2022

Today in food commerce, ultrafast grocery delivery startups lay off their staff, and Ocado cuts its sales growth prediction for the year by more than half. Plus, Madeline Aufseeser, global omnichannel grocery leader at ACI Worldwide, discusses consumers’ evolving payment expectations. Grocers Help Shoppers to...