To let merchants send out delivery drivers for orders made on their websites, Square unveiled availability of its On-Demand Delivery for Square Online Store offering in an announcement on Wednesday (June 24). A delivery worker from the eatery’s delivery partner is sent to its location to...
Online grocery sales rose to a record $6.6 billion last month, up 65 percent from March, propelled by high demand from pandemic lockdowns, according to research firm Brick Meets Click. Rather than donning masks and following social distancing rules, shoppers have turned to grocery delivery...
Seattle’s City Council is debating a bill to force eCommerce ordering and transportation platforms like Instacart and Uber to give drivers at least $5 “premium pay” for each trip made during the pandemic and until as long as 2023. Now, Instacart is threatening to halt...
They first materialized seemingly overnight, out of nowhere. They often vanish during daytime hours only to return again, at night, around dinnertime. They are “ghost” kitchens. In a novel effort to scale the growing trends of mobile order-ahead (MOA) and order-to-eat (OTE), ghost kitchens are...
Less than two years after Uber Eats leased kitchens in Paris to restaurateurs so they can prepare food for its online ordering and delivery platform, the San Francisco-based company has called it quits. The Financial Times reported Uber’s “Eats Delivery Hub” has quietly abandoned the...
In an effort to help organizations bolster client loyalty and employee engagement, Uber for Business is rolling out vouchers for Uber Eats. The Uber division said the vouchers provide organizations with flexibility over what and how they spend on meal options, letting them make individual...
Customers of Big Lots now have the option for same-day delivery through Instacart, according to a press release. The retailer’s goods and groceries from 1,400 stores across 47 states are available to be delivered to customers’ doors, and there will be other items such as...
To safeguard its shoppers from having their tips reduced to zero when customers receive their groceries, Instacart is modifying its tipping process after shopper complaints. The delivery company, however, says tip-baiting is not common and under 0.5 percent of orders have tips taken away following...
As more and more retail commerce is done online, the battle to get goods to doorsteps with haste is becoming ever more heated. At the center of it all is Amazon, the poster child for eCommerce. In one of the latest salvos, FedEx and Microsoft...
