As grocers look to drive digital sales while protecting their margins, Ocado is reportedly adding more robotic arms in an effort to boost fulfillment efficiency. The United Kingdom-based, multinational grocery technology company is soon to increase the number of robotic arms at its Luton facility...
Online retail subscriptions have revolutionized the way consumers shop, providing convenience and personalized experiences that cater specifically to individual preferences and needs. This shift in shopping habits presents an opportunity for online merchants to capitalize on evolving consumer expectations by innovating with retail subscription offerings,...
Amazon is going to adjust its fulfillment fee structure to provide more transparency to sellers by creating separate fees for specific capabilities. Beginning Jan. 15, 2024, the company will specify different fees for sending products into its fulfillment network and for shipping products out of...
As Kroger continues to drive double-digit digital growth, the grocery giant is accepting a negative impact on profit margins for the time being, betting on its digital transformation to drive long-term loyalty and spending. In the grocer’s third-quarter fiscal 2023 earnings report released Thursday (Nov. 30), the...
In today’s digital-first economy, online shopping has become increasingly popular across various sectors. However, when it comes to online grocery shopping, there is a gender divide. The PYMNTS Intelligence study “ConnectedEconomy™ Monthly Report: The Gender Divide Edition” drew from a survey of more than 2,600...
eCommerce continues to gain ground among Black Friday shoppers. According to PYMNTS Intelligence in the study “Black Friday 2023: Consumers Widen Their Search for Holiday Bargains,” 48% of consumers in the United States made Black Friday purchases online. Of those, 28% shopped online exclusively. A...
No doubt you’ve gotten them in the mail: QR codes from local and national merchants. The codes contain a wealth of information, and offer to unlock special promotions and deals with a quick scan from a smartphone. And this past weekend, during the Thanksgiving holiday,...
More than half of Americans made at least one purchase on Black Friday, according to PYMNTS Intelligence data. However, not all online transactions were likely successful. According to PYMNTS Intelligence data, nearly 1 in 10 online transactions failed in the last 12 months, which means that on...
Shoppers in the United Arab Emirates (UAE) have a strong inclination toward digital features in their shopping journeys. Ninety-four percent of consumers in the Middle Eastern country used at least one digital shopping feature offered by merchants during their most recent retail experience, surpassing all...
