eCommerce

eCommerce
Splitit and AliExpress Bring ‘Pay After Delivery’ to the US
September 11, 2023

Installment payment platforms Splitit and AliExpress are bringing their “Pay After Delivery” offering to the United States. The service, already offered throughout Europe, lets consumers pay for goods after delivery using a “custom-branded experience embedded in the AliExpress checkout flow,” the companies said in a news release Monday (Sept. 11)....

eCommerce
Alibaba Cloud CEO Daniel Zhang Steps Down
September 10, 2023

China’s Alibaba Group says the head of its cloud unit — and ex-CEO — will resign. A report Sunday (Sept. 10) by Reuters notes that the departure of Daniel Zhang is a surprise, as he had left his role as the company’s chairman and CEO...

eCommerce
Chamberlain Coffee: Gen Z Doesn’t Want to Wait Around for Their Java
September 07, 2023

As direct-to-consumer (D2C) coffee brands look to capture the loyalty of Generation Z, Chamberlain Coffee is finding that the more work they remove from the brewing process, the more these young consumers will keep coming back. In an interview with PYMNTS, Liz Ahern, chief marketing officer of the...

eCommerce
DoorDash CEO Calls Out Instacart Amid Aggregator’s Own eGrocery Push
September 06, 2023

As DoorDash pushes to grow its share of online grocery, Tony Xu, CEO of the San Francisco-based aggregator, is reportedly casting doubt on Instacart in the leadup to the rival’s planned initial public offering (IPO). According to Barron’s, Xu said Tuesday (Sep. 5) at Goldman...

eCommerce
Patrick Schwarzenegger’s Mosh Targets Cognitive Concerns to Stand Out in D2C Snacks
September 06, 2023

Amid a seemingly overwhelming array of nutrition bar options in stores and via direct-to-consumer (D2C) channels, Mosh is touting brain benefits in an effort to win customers in the highly competitive space. In an interview with PYMNTS, Patrick Schwarzenegger, CEO of the snack brand, which...

eCommerce
Report: eCommerce Company Benitago Files for Bankruptcy
August 31, 2023

New York-based eCommerce company Benitago has reportedly filed for bankruptcy.  The firm is seeking protection from creditors two years after raising $325 million in funding, The Wall Street Journal (WSJ) reported Thursday (Aug. 31). It listed both assets and liabilities of between $50 million and $100 million.  Benitago did...

eCommerce
Patagonia’s Merchandise Pivot Sparks Search for Sustainable Swag Solutions
August 31, 2023

When Patagonia exited the business of creating company swag, it was almost as if it was the end of an era of the unofficial uniform for finance bros everywhere.   However, despite Patagonia’s involvement, the company swag often lacked appeal. These items felt mass-produced and lacked uniqueness. This...

eCommerce
Grocers Prioritize Pickup to Meet eCommerce Demand While Protecting Margins
August 30, 2023

As more consumers seek out the quick convenience of online grocery, merchants are turning to the pickup channel to meet this demand without bearing the high cost of delivery. Take, for instance, Netherlands-based multinational grocer Ahold Delhaize, which shared on its second-quarter 2023 earnings call that the company’s...

eCommerce
Talitha Coffee: Overwhelmed D2C Subscribers Benefit From Handholding
August 30, 2023

While true coffee aficionados may know exactly what they are looking for on eCommerce platforms, Talitha Coffee notes, the average consumer may find the range of options confusing, and by being more hands-on, brands can help ease the pathway to purchase. The mission-focused brand recently...