eCommerce

eCommerce
Online Car Platforms Bet on Digital Transformation to Drive Sales Growth
February 28, 2024

For online car platforms, the road to profitability has been volatile and oftentimes elusive. “Inventory’s been lumpy, aging and — in the age of (still) high interest rates — tough to afford for many consumers, as the spate of recent earnings reports from the online...

eCommerce
Coupang Q4: Farfetch Acquisition Opens Door to Untapped Luxury Goods Market
February 27, 2024

Korean eCommerce giant Coupang announced fourth-quarter earnings on Tuesday (Feb. 27), reporting a year of accelerated growth, record profits and a strong cash balance of over $5.5 billion dollars. “We believe that creating moments of ‘Wow’ for customers across selection, price and service form the foundation...

eCommerce
Perfect Corp: AR Try-On Reduces Returns for eCommerce Beauty Brands 
February 27, 2024

As eCommerce merchants look for new ways to reduce the costs and inefficiencies of returns, Perfect Corp. sees augmented reality (AR) as a key solution, mitigating consumers’ dissatisfaction with their products when they arrive.  In an interview with PYMNTS, Wayne Liu, president and chief growth officer at...

eCommerce
Pinterest Launches Shoppable Streaming Series as Social Apps Monetize Content
February 23, 2024

As social media companies look for new ways to leverage contextual commerce to drive revenue, Pinterest is launching its first shoppable streaming series.  The company recently announced the launch of Deliciously Entertaining, in partnership with lifestyle media company Tastemade, with an influencer host and select celebrity...

eCommerce
Etsy Counts on Consumers’ Gifting Splurges Amid Overall Belt-Tightening
February 21, 2024

Consumers’ hesitancy to buy themselves nice things amid ongoing economic challenges is taking a hit on Etsy. Now, the eCommerce marketplace is turning its focus to gifting, where many are still willing to be generous. The company reported Wednesday (Feb. 21) in its fourth quarter...

eCommerce
eCommerce Giants Make Headway Crafting Services Across Merchant Marketplaces
February 21, 2024

For eCommerce giants — Walmart, Amazon and Shopify are among the most visible examples — the continued surge in online shopping has given momentum to efforts to craft merchant marketplaces. Earnings reports from these companies show that more merchants are taking advantage of fulfillment services...

eCommerce
Half of Online Shoppers Demand Easy Checkout Experiences
February 21, 2024

As merchants look to attract eCommerce customers, offering a simple, convenient checkout journey can be key to shopper acquisition and loyalty. By the Numbers For the study “The Online Features Driving Consumers to Shop With Brands, Retailers or Marketplaces,” PYMNTS Intelligence surveyed more than 3,500...

eCommerce
Cart.com Launches Order Management Software for Merchants
February 21, 2024

Cart.com now offers its order management software solution as a standalone product. The Constellation Order Management System (OMS) allows merchants to unify orders and inventory across multiple channels, the company said in a Wednesday (Feb. 21) press release. It was previously available only as part of Cart.com’s unified commerce...

eCommerce
Census Data and Earnings Season Continue to Underscore eCommerce’s 4Q Bounce 
February 20, 2024

The eCommerce bounce — at least for the fourth quarter — has been considerable. And as measured as a percentage of overall retail sales — after plateauing through the last few years — eCommerce is gaining some ground again. As measured through Census Bureau data...