Adobe and Adyen have partnered to enable online and in-store payments for global enterprise merchants that use Adobe Commerce. With this partnership, merchants operating on Adobe Commerce will be able to simplify and scale their customer payment experiences online, offline and across global markets, the companies said in a...
The great digital shift of the pandemic has given way to omnichannel commerce, as consumers clamor to do at least some of their shopping on site. PYMNTS Intelligence and Visa Acceptance Solutions found earlier this year that four in 10 consumers want a digital experience...
Niche markets need to scale their reach, too — and often, eCommerce is best way. And while the direct-to-consumer (D2C) landscape made waves with products like cheaper eyeglasses and other consumer goods that benefitted from cutting out middlemen at scale, the approach’s latest evolution is...
2023 hasn’t been an easy environment for small and midsized businesses (SMBs). Business bankruptcy rates jumped 30% between September 2022 and September 2023, as macro factors like record-high interest rates and the end of pandemic relief increasingly battered small businesses’ prospects. That’s why it has never been...
Consumer expectations have shifted dramatically post-pandemic. People now want the same level of service across all channels, whether shopping online, in a store or via a mobile app. This has led to a growing demand for better omnichannel commerce solutions from large merchants. In a...
Omnichannel commerce has been a work in progress stretching across decades. Adding digital capabilities to on-premise, brick-and-mortar activities has proven to be a hit-or-miss process. In the past, retailers used technology in a “bolt on” fashion. Websites didn’t connect fully to the brick-and-mortar settings to...
We’ve learned more about how to sell anywhere under any conditions in the past two years than in the prior 20, and more of that learning is appearing in the field as merchants turn to forms of conversational and embedded commerce to capture sales in...
Restaurants and grocery stores have reached a turning point in their rush to meet consumers’ evolving demands, and the decisions they make now could either set them up for long-term digital success or send them careening toward a crash. Businesses in the space are getting...
Software and payments provider SpotOn on Tuesday (Nov. 30) debuted an omnichannel solution for retailers and service providers dubbed SpotOn Retail, which allows independent retailers to sell in-store, online and on the go. SpotOn Retail, an integrated business management solution, features an in-store and online...