Intense competition from online and mobile channels, pricing pressures and shrinking margins, high fixed costs, changing customer demographics, and eroding revenue opportunities. Sound familiar? It should. It’s exactly what drove the newspaper industry into a death spiral about 20 years ago, and it’s what’s playing...
Visa reportedly issued warnings twice in 2013 to retailers, including Target, that a point-of-sale (POS) malware attack was a serious threat. The revelation suggests that Target and others impacted by the data breach did not take adequate steps to protect themselves once the warning was...
On Black Friday, with Walmart’s guarantees, customers who stood in line for the entirety of a designated offer got the deal, Neil Ashe, the megaretailer’s president and CEO of global eCommerce, told CNN Money in a Jan. 7 report. If the item wasn’t in stock,...
U.S. retailers use of promotions and discounts reportedly helped drive a 2.7 percent increase in holiday season sales, overcoming a shorter holiday sales season and adverse climate conditions that left many consumers unable to get to stores. Retail sales between Thanksgiving and Christmas rose for...
Toys “R” Us is expanding its mobile reach with a new coupon redemption campaign launched via Apple Passbook. Mobile Commerce Daily reported on Jan. 7 that the toy retailer’s mobile ads are accessible through one of several mobile apps. Once activated, the coupon can be...
Released on December 19, a new study from Ryan Partnership has taken an in-depth look at 16 digital shopping tools to assess which is having the biggest impact on consumer shopping behavior and customer satisfaction heading into 2014. Perhaps most notably, the Ryan study found...
“Mobile blurs the on and offline worlds, making it possible for everything with a physical component to have an online component … Having the ability to communicate with consumers in real time during their shopping journey is something that merchants have never been able to...
New research conducted by Artisan Mobile and released on November 27 has revealed that 77 percent of consumers will make purchases through mobile apps this holiday season. Perhaps even more importantly, 80 percent of consumers now say that they browse and buy products through smartphone...
To build an MPOS solution, or to buy one: that is the question. As retailers and merchants look to build out their unique mobile point of sale platforms, they’re faced with no shortage of difficult questions. How can they produce a solution specific enough to...
