Neiman’s Loyalty Lessons Facebook Gets Physical MasterCard made plenty of news on Monday at Mobile World Congress. It announced the launch of MasterPass — its omni-channel digital wallet that will support QR codes, tags — and the NFC v.2 of PayPass, which was released last...
NFC At MIT: Which Wallets Will Win? Neiman’s Loyalty Lessons The “Facebook goes offline” development of last week got me to thinking about a couple of things. First, it only reinforced the notion that Discover is dead serious about its ambition to be the innovation...
Neiman’s Loyalty Lessons Bad Data Makes Bad Decisions I had the pleasure of moderating a very fun panel right before Christmas (Doesn’t that seem like an eternity ago?!) on my all time favorite topic, mobile wallets. It was sponsored by the MIT NFC Cluster, which...
ANALYSIS FROM KAREN WEBSTER Bad Data Makes Bad Decisions PYMNTS Prophecies: Our Take On Eight 2013 Predictions There’s a new topic of conversation now in and around payments and that is about how to get and keep customers loyal. It’s...
PYMNTS Prophecies: Our Take On Eight 2013 Predictions 2012 Year In Review Happy 2013 everyone! Aren’t holidays just the best for catching up on reading old emails? Well, I did some of that too, and came across something that I have to admit caught my...
2012 Year In Review Ready … Set … Wait! Will NFC continue to struggle in 2013? Will Apple fall in the battle for smartphone supremacy? How optimistic should we be about mobile wallets looking forward? There have been plenty of bold predictions made for the...
Ready … Set … Wait! Discover: China’s Commerce Catalyst 2012 will go in the payments history books as the year that was … well… by and large mobile. Payments innovation fueled by the IP-enablement of devices used by consumers and merchants to...
Discover: China’s Commerce Catalyst Emerging Payments Goes To Washington December 17, 2012 The Harris Poll released last week on the American consumer’s perception of the use of smartphones for digital wallets summed up the picture pretty much this way: great idea, but...
Emerging Payments Goes To Washington If It Ain’t Broke, Don’t MCX It December 12, 2012 One small step for Discover — one giant leap for emerging payments. Discover, China Union Pay and CardinalCommerce have joined forces to enable Union Pay cardholders to...