Subscriptions

Subscriptions
Card Networks, FinTechs Help Consumers Navigate Subscriptions Maze
April 03, 2024

From Netflix and Spotify to Amazon Prime, it’s increasingly common for consumers to maintain multiple subscriptions. However, juggling these subscriptions across a web of apps can be challenging, especially when each platform has its own terms and conditions, potentially resulting in unexpected charges, even after...

Subscriptions
Discount Refill Subscribers Demand Flexibility
March 26, 2024

Across retail subscribers, those who participate in discount refill programs are disproportionately likely to demand the option to switch it up when they need to, PYMNTS Intelligence research reveals. By the Numbers The PYMNTS Intelligence report “The Impact of Subscription Models on Consumer Choice,” created...

Subscriptions
Coupang Eats Taps Free Delivery Subscription Model as Aggregators Drive Frequency
March 26, 2024

Coupang has become the latest to offer a fee-free fulfillment subscription through its on-demand delivery aggregator — a move that comes as key players in the space around the world turn to paid memberships to drive frequency amid consumers’ hesitation to pay the premium for convenience....

Subscriptions
Subscription Merchants Alienate Their Best Customers With Excessive Marketing
March 15, 2024

To maintain the loyalty of retail subscriptions’ best customers, PYMNTS Intelligence findings show, it is essential to maintain a light touch. By the Numbers The report 2023 “The Subscription Commerce Readiness Report: The Loyalty Factor,” a collaboration between PYMNTS Intelligence and sticky.io, draws from a census-balanced survey...

Subscriptions
D2C Food Subscriptions Drive Loyalty by Courting Pet Parents
March 08, 2024

As direct-to-consumer food providers compete to become more relevant in consumers’ day-to-day lives, ButcherBox is expanding its reach into pet food, creating more occasions for its customers. The D2C meat and seafood brand launched its ButcherBox For Pets line Feb. 27. ButcherBox founder and CEO Mike Salguero discussed in an...

Subscriptions
LinkedIn Sees 25% Leap in Subscriptions While Adding AI Tools
March 07, 2024

LinkedIn’s premium subscription segment reportedly earned $1.7 billion in revenue in 2023. During the same year, the social networking platform for professionals saw a 25% leap in the number of premium subscribers, Reuters reported Thursday (March 7), citing its interview with LinkedIn Chief Operating Officer Dan Shapero.  LinkedIn,...

Subscriptions
Ordergroove Launches Subscription Bundle Suite to Offer Flexibility
February 21, 2024

Subscription solutions company Ordergroove is introducing the Ordergroove Bundles Suite, which allows merchants to be more flexible in catering to diverse subscriber preferences. Through a suite of application programming interfaces (APIs), retailers can provide their customers with high-value subscription bundle experiences, including Fixed Kits, Build...

Subscriptions
Walmart’s Vizio Acquisition Could Bring Revenue, Subscribers if It Tracks Data
February 21, 2024

This week Walmart announced it is buying TV manufacturer Vizio for $2.3 billion. Walmart (and its affiliate, Sam’s Club) have been selling the Vizio brand for years. This latest move appears to be less about hawking flat screens and more about enabling Walmart to sell...

Subscriptions
Pet Supply Stores Lose Sales Occasions to eCommerce Rivals
February 20, 2024

Traditional brick-and-mortar pet supply stores may want to watch their backs, as digitally native players keep consumers at home with subscription options. By the Numbers The PYMNTS Intelligence report “The Replenish Economy: A Household Supply Deep Dive” drew from a survey of more than 2,000...