Voxel has partnered with Booking.com to deploy an invoice collection tool for the travel industry. TravelDailyNews reported Friday (Feb. 10) that the Spanish B2B payments firm and the travel website developed a tool to automate invoice collection to streamline reconciliation processes and ensure that invoices meet the legal requirements of...
Making a powerful case for loyalty, Expedia Group is focusing on growing its mix of loyalty members and app users who book at higher levels than any other consumer group. Reporting earnings for the fourth quarter of 2022 ended Dec. 31, Expedia Group Vice Chairman...
American Express and Microsoft are working to simplify business travel expense reporting. The companies have developed an artificial intelligence (AI)- and machine learning (ML)-powered solution that simplifies and automates expense reporting and approvals, according to a Thursday (Feb. 9) press release. Microsoft will pilot it...
Tech industry cutbacks are having an impact on business travel. During a Thursday (Jan. 26) earnings call, Alaska Airlines reported that while its overall corporate travel volume has recovered to 75% of pre-pandemic levels, the tech industry-heavy West Coast has lagged behind. “West Coast business remains...
Despite the digitization of retail banking, cash will not be disappearing anytime soon. That’s the opinion of Richard Wazacz, Global CEO at foreign exchange company Travelex, who told PYMNTS that the future of cash in retail foreign exchange is secure despite its declining usage across...
A glitch at the Federal Aviation Administration (FAA) sparked chaos in the airline sector this month. And in an interview with PYMNTS, Kristian Gjerding, CEO of CellPoint Digital, said the swirling headlines and the aftermath underscore a few truths in the travel industry: Running an...
Alipay+ is offering travelers from Hong Kong an easier way to visit mainland China. The Chinese online and mobile payments company, owned by tech giant Ant Group, says riders from Hong Kong can now use the AlipayHK app to pay for subway rides in the...
If you’re looking for the same old bad news, don’t look at leisure travel, which appears to be the big recovery story of 2022, setting up a hopeful outlook for 2023. Speaking with PYMNTS Karen Webster, Visa Global Senior Vice President, Merchant Sales and Acquiring, Jeni...
Southwest Airlines is inviting customers to send it requests for refunds and reimbursement of alternate travel expenses. The beleaguered airline has set up a page on its website for customers to submit requests for refunds for canceled flights as well as for related expenses, it...
