Expert perspectives on today’s key topics — join our virtual events or watch on-demand.
Subscription merchants as a group survived the ‘great unsubscribe’ of 2022, but new research from PYMNTS and sticky.io reveals that consumers are holding fewer subscriptions now than at their pandemic apex, making customer retention strategies the main mission for 2023. Join PYMNTS’ Karen Webster and a panel of expert subscription merchants as we drill down on the most effective ways to keep your customers.
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The PYMNTS Intelligence 2024 report analyzes digital engagement among 67,000 consumers across 11 countries in 2023. Key findings highlight Brazil’s leadership in digital adoption and emphasize the urgent need for global inclusive digital growth and infrastructure to bridge the digital divide.
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The average American has at least $250,000 in outstanding debt, including mortgages and auto loans, with Generation X shouldering the most significant debt burden, both in absolute terms as well as relative to their disposable income. But how much is too much? Sezzle CEO Charlie Youakim, PSCU CEO Chuck Fagan, and Self Financial CEO James Garvey join Karen Webster to discuss how Americans are balancing debit, their use of credit, and keeping their balance sheets and financial health in check.
The average American has at least $250,000 in outstanding debt, including mortgages and auto loans, with Generation X shouldering the most significant debt burden, both in absolute terms as well as relative to their disposable income. But how much is too much? Sezzle CEO Charlie Youakim, PSCU CEO Chuck Fagan, and Self Financial CEO James Garvey join Karen Webster to discuss how Americans are balancing debit, their use of credit, and keeping their balance sheets and financial health in check.
Far from a management theory or engineering white paper, core banking system innovation is progressing from the mainframes of the branch-based model of 50 years ago to the digital first, embedded finance model of today and tomorrow.
This panel will focus focusing on the strategic use of data analytics to combat fraud and enhance transaction approval rates.
Check fraud remains rampant, and invoice fraud represents a key opportunity for bad actors. Join Corcentric and voices from the transportation logistics sector as they weigh in on the pain points in B2B payments – and how to shore up the defenses against fraudsters.
While markets like the U.S. enjoy ‘trust by default’ authentication experiences, some regions and operators inject more friction. In this edition of Tough Questions, PYMNTS’ Hal Levey leads guests in a dynamic chat about variations in authentication models that lead to better fraud protection for FIs and end users, wherever they are, on whichever device.
Data shows that most consumers find keeping track of their healthcare benefits, including payments, a chore, and only 42% of consumers say that they really understand what benefits they have. Could a single platform be the answer to our healthcare woes? Join PYMNTS CEO Karen Webster as she and industry experts discuss.
There’s a world of difference between deal chasers and customers who will remain loyal to a brand, be it a bank, a retailer, or otherwise. With customer lifetime value the holy grail of all companies today, PYMNTS’ Karen Webster leads an illuminating panel discussion on creating programs around receipt-level and SKU-level data to power better loyalty offerings that outlast momentary bargains.
Join PYMNTS Senior Editor Hal Levy with Finexio CCO Bill Fox and EverC VP Melissa Sutherland as they discuss what’s next in fraud prevention.
Join PYMNTS CEO Karen Webster and FlexPay Founder and CEO Darryl Hicks as they break down the data from a recent study on subscription payments.
New PYMNTS research finds that over 30% of U.S. consumers have been rejected for credit based on low FICO scores, and 20% of U.S. consumers don’t even apply for lower-risk financing like buy now pay later due to fear of being rejected. With the right systems in place, however, merchants can turn many of these “credit insecure” people into paying customers. Join PYMNTS CEO Karen Webster and Sezzle CEO Charlie Youakim as they discuss the possibilities.
The modern CFO is no longer just a financial gatekeeper. They are now expected to be a strategic partner to the CEO and other C-suite executives, helping to drive the company’s growth and profitability. Join PYMNTS Senior Editor Austin Prey and Corcentic CPTO Manish Jaiswal as they discuss the goals of the modern CFO.
The global rollout of ISO 20022 is delayed, but the wisest of FinTechs will be moving full steam ahead. Tune in as PYMNTS CEO Karen Webster and industry experts discuss what strategies FinTechs should be taking right now.
Fintechs and VCs recognize the pain points inherent in payments – and are investing the time and money needed to modernize infrastructure around existing rails and create new paths for money movement and acceptance of new payment methods. DGN, Moov, and Commerce Ventures will weigh in on where the new opportunities lie in connecting consumers and businesses with new payments experiences, and how partnerships can get us there.
Join PYMNTS Senior Editor Hal Levey and guests as they discuss how carriers’ business, customer retention and even relationships with vendors can improve with digital, automated workflows, faster disbursements and payments choice.
What are the key trends driving mobile wallet adoption – now and in the future? Tune in as PYMNTS Senior Editor Hal Levy and ACI’s Tom Donovan discuss.
The complex journey from order to cash and source to pay almost never goes according to plan, requiring CFOs to innovate their processes in order to stay ahead of archaic and error-prone snowball effects that can scale up to a firms’ entire volume of purchase orders. Fortunately, future-fit solutions are helping finance and procurement departments work through and around these ongoing frictions. Tune in as PYMNTS Senior Editor Austin Prey and Corcentric President and COO Matt Clark discuss.
PYMNTS’ research shows that main street SMBs face a cash crunch, with only a few months of revenues worth of funds in the coffers. At the same time, lending standards are tightening. Join PYMNTS Senior Editor Hal Levey and guests as they dive into the ways and means of using alternative data to broaden SMBs’ access to credit – improving lenders’ fortunes, too, with deeper, longer lasting relationships with their SMB customers.
Join PYMNTS’ Hal Levey, Forter’s Doriel Abrahams, and 100% PURE’s Richard Kostick as they delve into the ways advanced technologies and data.
Join us for a panel discussion covering “Navigating Financial Uncertainty: Insights from The Certainty Project.
The “platformization” of various segments of the economy means that supply and demand can be more evenly matched…as merchants and consumers find one another with speed and ease.
As the July FedNow rollout approaches, credit unions and community banks are bringing instant money and related services to their members and to smaller merchants to level the competitive playing field. Join PYMNTS’ Karen Webster and some credit union experts as they survey the landscape of instant payments, loyalty rewards, and more in a must-see Tough Questions episode.
The “passwordless” future has always been promised but has yet to become reality. Join PYMNTS and experts from the banking industry for a wide-ranging discussion on why consumers hate passwords — yet they’ve proven stubbornly entrenched even as they remain vulnerable to wily fraudsters. Are passkeys the path forward to a passwordless existence?
3DS can be a revenue driver and deliver significant value — shifting chargeback liability, approving borderline transactions, building trust, and increasing authorization rates. Yet there are misunderstandings about what the security protocol actually does and how data is handled. Join PYMNTS Senior Editor Hal Levey and guests as they delve into the misconceptions and dispel some of the myths that paint 3DS 2 as a conversion killer — while reinforcing that collaboration can help cement trust in 3DS, whether it’s mandated in the market… or not.
The greying of America continues as over 55 million people are now age 65 or older. Millions more are approaching that milestone. They grew up in a pre-digital world and were uneasy about using digital tools, especially for health and wealth. But new data shows that older Americans have gotten over their tech aversion and are now comfortable using online tools to manage their healthcare, including Medicare benefits. Joining PYMNTS to discuss the digital platform opportunities for improving the healthcare experience, the costs, and benefits usage for older consumers are Matt Renfro, co-founder and CEO at Lynx, and Chris Boudreaux, co-founder and CEO at Endear Health. Tune in!