AI In Focus

Credit risk has emerged as one of the top challenges facing financial institutions (FIs) amid a turbulent economy. Yet, a growing share of them are discovering how AI can provide a fuller and more accurate picture of borrowers. In the AI In Focus: The Navigating Bank Credit Risk Playbook, PYMNTS surveys 100 bank executives to reveal why the share of FIs using AI to manage credit risk has tripled in the past three years and how more banks can get on board.
Inside the May Playbook:
  • 200 percent: Increase in the proportion of FIs using AI since 2018
  • 79 percent: Share of large banks that are using AI to manage credit risk
  • 88 percent: Portion of FIs that say the pandemic has made lending and credit more challenging

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