Disbursements Satisfaction 2020: Monetizing Payout Choice

The Number Of Disbursements Is Increasing, The Number Sent Instantly Barely Breaks 10 Percent Although the number of disbursements that consumers and SMBs receive has risen over the last year, barely 10 percent of them are sent via rails that allow those receivers to access and use those funds instantly. PYMNTS surveyed 5,000 consumers and 500 microbusinesses to examine the impact of instant payouts to their business and household cash flow, and their loyalty (or lack thereof) to the businesses sending them. Here’s what we learned.
Inside the September Report:
68.1 percent: Share of U.S. consumers who received at least one disbursement over the past 12 months 13 percent: Share of U.S. consumers who received instant disbursements in the past 12 months 66.5 percent: Share of microbusinesses that would be more likely to continue doing business with firms that offer free instant disbursements

    First Name*

    Last Name*

    Title*

    Company*

    Work Email*

    BY COMPLETING THIS FORM, I HAVE READ AND ACKNOWLEDGED THE TERMS AND CONDITIONS. 

    Disbursements Satisfaction Report

    Instant Payouts Reach an Inflection Point
    Insurance Disbursements Brief 2022
    Disbursements Satisfaction Series: The Role Of FinTechs
    Disbursements Satisfaction Report 2022 - September 2022
    The State Of Consumer Disbursements: Who Pays Consumers — And How Quickly
    Fixing Small Business Payments: How Instant Payments Help Buyers Solve The Ad Hoc Payments Problem
    Disbursements Satisfaction Playbook: Leveraging Instant Payment Access To Drive Engagement
    Disbursements Satisfaction Playbook: Sizing the Choice Gap
    Disbursements Satisfaction Playbook: Who Pays, Who Collects and What Payment Methods Are Used
    Disbursement Satisfaction Report: Monetizing Payout Choice
    Disbursement Satisfaction Report - October 2019
    Disbursement Satisfaction Index - March 2019
    Disbursement Satisfaction Index - June 2018