NEW REPORT: Closing The Demand-Access Gap In Disbursement Choice
Here’s why so few consumers have instant payments as an option for how disbursements are made: Six in 10 consumers want instant disbursements but only three in 10 payers think their business is at risk if they do not offer it. In the Disbursement Satisfaction Playbook: Sizing The Choice Gap, PYMNTS surveyed 5,145 consumers and found that consumers would rather switch than fight when instant is not on the disbursements menu.