NEW DATA: Closing The Instant-Disbursements Perception Gap

Disbursements Satisfaction Playbook: Who Pays, Who Collects and What Payment Methods Are Used

Consumers and microbusinesses value payments speed, but many with access to instant disbursements are not even aware it exists. In The Disbursements Satisfaction Playbook, PYMNTS analyzes how firms can bridge the perception gap between the use and availability of instant payments.

Inside the November Playbook
  • 51.7%: Share of income and earnings-related disbursements sent to microbusinesses via legacy payment methods
  • 58.4%: Portion of consumers who say they receive non-government disbursements via traditional payment methods
  • 15.6%: Share of millennials who have received at least one instant disbursement within the past year

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