The Passwordless Future: Decoding Consumers' Device-Based Authentication Preferences

Consumers Ready To Look Past Passwords To Keep Digital Bank Accounts Secure Almost 80% of consumers with digital financial accounts think third parties that aren't their banks are after their data, and they're ready to leave passwords behind to keep it secure. PYMNTS’ The Passwordless Future, an Entersekt collaboration, examines responses from more than 2,500 U.S. consumers to learn why security is now more important than convenience for today’s digital-first customers.
Inside the November Report
  • 79%: Share of digital account holders who believe that numerous entities want access to their data
  • 56%: Portion of online financial account holders who say their cross-device digital experiences are "very” integrated
  • 49%: Share of digital account holders who would be open to using fingerprint scans for user authentication

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    Authentication and Security Report

    Consumer Behavior in Focus
    Consumer Behaviors and Perceived Security Across Devices
    Perceptions in Digital Banking
    Consumer Authentication Preferences for Online Banking and Transactions
    Finding the Balance Between Security and Convenience
    Engaging Consumers Across Channels And Devices
    The Future Of Authentication In Financial Services: Using Authentication To Build Trust