Features offered by merchants heavily influence shopper loyalty, but there are caveats, such as making sure consumers know features are available. According to findings in...
With coupons improving U.S. consumers’ shopping experiences, grocers are stepping up their discounting efforts. American shoppers’ satisfaction is significantly improved by coupon usage. The “2023...
For many consumers around the globe, 2022 marked a triumphant return to the physical world. After two years of pandemic-influenced restrictions, shoppers are heading back...