Source: en.wikipedia.org
Even in the digital age, the phone is the key conduit for interactions between customers and corporations. Get the Full Story Complete the form to...
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On Monday, March 14, new strong customer authentication (SCA) rules will apply in the U.K. and merchants that didn’t implement these new rules risk customer...
A satisfying videogaming experience hinges on simple, seamless gameplay, meaning even one clunky microtransaction can prompt consumers to abandon a platform. In the Digital Identity...
If you find yourself getting impatient with Alexa, Siri or any number of voice-prompt customer service lines, listen up: Conversational artificial intelligence (AI) has a...
Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....
Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....
The first iteration of 3D Secure was hailed as a online fraud game-changer, but its effectiveness came at the cost of consumer convenience — and,...
Think fast: How many passwords and usernames do you actively use? Simple answer: There’s no good answer. Either it’s so few you’re an easy fraud...