Bank of America, we have a clear purpose to help make financial lives better through the power of every connection. We fulfill this purpose through our commitment to responsible growth, which includes a focus on environmental, social and governance (ESG) leadership. Integrated across our eight lines of business — our ESG focus reflects our values, ensures we are holding ourselves accountable, presents tremendous business opportunity, and allows us to create shared success with our clients and communities.
Industries are defined by what customers do, not what companies produce. And if something doesn’t scale up across a global audience, then it isn’t worth much. That’s...
As the finance industry becomes increasingly digital, financial institutions (FIs) are recognizing the potential of artificial intelligence (AI) assistants to automate tasks, improve customer experiences,...
Bank of America has unveiled a platform to help business clients digitize trade finance. The company’s CashPro Supply Chain Solutions tool is designed to offer supply chain...
Bank of America is giving its virtual service adviser CashPro Chat an AI-centered upgrade. The banking giant announced Monday (Sept. 18) that its business clients will...
American Express says its credit card delinquency rates remain below pre-pandemic levels. As the company said in a Securities and Exchange Commission (SEC) filing Friday (Sept. 15)...
Bank of America is seeing more of its customers falling behind on their credit card payments. Both the net charge-off rate and the delinquency rate of...
Citigroup has reportedly begun the layoff process after announcing a management overhaul on Wednesday (Sept. 13). Support staff in compliance and risk management at the bank...
Bank of America is expanding the requirements of its SafeBalance checking account plan. The account, introduced in 2014, lets customers manage their finances with no overdraft...
The data show that 20% of individuals have overdrawn their accounts in the past year as they grapple with the demands of inflation, of timing...