Best Buy

51% of Consumers Seek AI-Powered Shopping Experiences, With Younger Shoppers Leading the Way
51% of Consumers Seek AI-Powered Shopping Experiences, With Younger Shoppers Leading the Way
November 07, 2024  |  Retail

Consumer expectations around shopping are changing, with higher demand for personalized, artificial intelligence (AI)-driven experiences that offer convenience, customization and efficiency. A PYMNTS Intelligence report,...

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Competition for Early Holiday Shoppers Won’t Start With Black Friday
Competition for Early Holiday Shoppers Won’t Start With Black Friday
October 02, 2024  |  Retail

As the holiday shopping season approaches, retailers are rolling out early sales strategies to capture consumer spending against a backdrop of economic uncertainty. With inflation...

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Paycheck-to-Paycheck Shoppers May Demand More Deals Events This Fall
Paycheck-to-Paycheck Shoppers May Demand More Deals Events This Fall
September 03, 2024  |  Retail

In the wake of the savings events rush of the summer, with seemingly every large merchant announcing some major discounting push, consumers are growing accustomed...

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Best Buy Refines Customer Experience With Personalized Tech and AI-Driven Solutions
Best Buy Refines Customer Experience With Personalized Tech and AI-Driven Solutions
August 29, 2024  |  Retail

For Best Buy CEO Corie Barry, elevating the customer experience is paramount. Despite recent challenges in the home theater, gaming and appliances categories, Barry is steering...

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Best Buy Introduces AI-Powered Delivery Tracking, Signaling Shift in Retail Logistics
Best Buy Introduces AI-Powered Delivery Tracking, Signaling Shift in Retail Logistics
August 20, 2024  |  Delivery

Best Buy is rolling out an artificial intelligence (AI)-powered delivery tracking system that promises minute-by-minute updates. The company aims to satisfy customers who are increasingly...

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Doomsday Ready: Costco Aims to Be the Go-To Retailer for Preppers
Doomsday Ready: Costco Aims to Be the Go-To Retailer for Preppers
July 27, 2024  |  Retail

As many consumers look for ways to ease their doomsday anxieties, Costco is positioning itself as the go-to retailer for consumers who are worried about...

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Best Buy CMO Jennie Weber Says Customers Want Inspiration, Not Information
Best Buy CMO Jennie Weber Says Customers Want Inspiration, Not Information
July 24, 2024  |  Retail

As Best Buy looks to turn its sales around, the electronics retailer is rethinking its relationship to its customers as shoppers’ expectations have evolved, prioritizing...

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Retailers Woo Paycheck-to-Paycheck Parents With Back-to-School Deals
Retailers Woo Paycheck-to-Paycheck Parents With Back-to-School Deals
July 22, 2024  |  Retail

As budget-strapped consumers seek deals to help alleviate the financial burden of their back-to-school shopping, brands are rolling out lower-priced and/or discounted goods to win...

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More Retailers Imitate Prime Day as Consumers Demand Discounts
More Retailers Imitate Prime Day as Consumers Demand Discounts
June 25, 2024  |  Retail

As retailers look to hold their own among bargain-seeking shoppers this summer in the face of competition Amazon’s ever-more-popular Prime Day, Target is the latest...

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