bots

When The Text Message From The Bank Isn’t From The Bank
When The Text Message From The Bank Isn’t From The Bank
December 19, 2019  |  Security & Fraud

In business – and especially in financial services and banking – trust is built up over decades, and can be destroyed in an instant. And...

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Report Shows Businesses Can Easily Pay To Manipulate Social Media
Report Shows Businesses Can Easily Pay To Manipulate Social Media
December 06, 2019  |  Social Commerce

A new report by researchers from the NATO Strategic Communications Center of Excellence showed it is fairly easy to purchase likes and followers on social...

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‘Grinch Bots’ Ramp Up Cybercrime During Holidays
‘Grinch Bots’ Ramp Up Cybercrime During Holidays
December 02, 2019  |  Security & Fraud

Insidious shopping bots infiltrate eCommerce sites year-round, but the holiday season brings them out in droves, with 20 bots for every one human, NBC reported...

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OfferUp’s General Counsel On Keeping Marketplace Shoppers Safe From Scammers
OfferUp’s General Counsel On Keeping Marketplace Shoppers Safe From Scammers
October 30, 2019  |  Fraud Prevention

Online tools are saving customers time on acquiring goods and services. Unfortunately, these tools are also saving time for fraudsters, who are seeking to acquire...

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What Happens When Marketplaces Use Humans To Deliver Customer Service
What Happens When Marketplaces Use Humans To Deliver Customer Service
June 17, 2019  |  Markets

You know the old adage: a customer who has a bad experience with customer service does not need to be motivated to communicate with others...

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Data Dive: New Ideas, Expected And Not, Edition
Data Dive: New Ideas, Expected And Not, Edition
May 20, 2019  |  Data Dive

Some changes, advances and adjustments are expected – they are clearly part of a long-term strategy playing out, or an obviously useful pivot that expands...

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Facebook Steps Up Policing Of Its Platform
Facebook Steps Up Policing Of Its Platform
May 15, 2018  |  Facebook

Facebook disclosed earlier this week its efforts to fight back against fake and offending content on its platform, revealing that in the first quarter it...

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Activision Patents Algorithm To Make Gamers Spend
Activision Patents Algorithm To Make Gamers Spend
October 24, 2017  |  Merchant Innovation

While the gaming industry brought in $30.4 billion in revenue last year, the cost of actually making video games has increased significantly since 2000, as...

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Burger Bots Could Flip The QSR Industry On Its Head
Burger Bots Could Flip The QSR Industry On Its Head
September 19, 2017  |  ResTech

Pasadena, California-based startup Miso Robotics is ready to introduce Flippy, the automated fast-food burger-flipper — and, according to many, the beginning of the end for burger...

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