bricks-and-mortar

Bricks And Mortar, With A Dash Of Service For Customer Stickiness
Bricks And Mortar, With A Dash Of Service For Customer Stickiness
July 25, 2017  |  Data Drivers

Can bricks-and-mortar survive the eCommerce onslaught? In an interview with PYMNTS’ Karen Webster, Dave Barrowman, who serves as Vice President of Innovation at Skava, said...

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Direct To Consumer: Impact On Consumer Expectations
Direct To Consumer: Impact On Consumer Expectations
July 13, 2017  |  Retail

Cutting out the middleman has helped many retailers provide a quicker experience for consumers. Some may argue that it also enhances the quality of produced...

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FIS On Loyalty’s Role In The Age of Retail Reinvention
FIS On Loyalty’s Role In The Age of Retail Reinvention
July 03, 2017  |  Loyalty & Rewards

The physical act of shopping has been truncated by technology. Browse and shop online, pickup in-store. What’s a retailer to do when it comes to...

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The Retail Bankruptcy Bellwether
The Retail Bankruptcy Bellwether
June 23, 2017  |  Amazon

Where there is disruption in an industry — bankruptcies are sure to follow. And retail has been very disrupted of late. So is it time for any...

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AI/Bot: Dole’s Secret Artificial Intelligence Weapon
AI/Bot: Dole’s Secret Artificial Intelligence Weapon
June 09, 2017  |  Artificial Intelligence

Artificial intelligence (AI)–assisted technologies have been on the rise over the past few years. From virtual personal assistants to video games, smart cars, online customer...

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Nokia On Wisely Analyzing The Cognition Of The Crowd
Nokia On Wisely Analyzing The Cognition Of The Crowd
June 02, 2017  |  Consumer Insights

Crowds draw crowds, and for retailers, drawing a crowd means drawing dollars. In an interview with PYMNTS’ Karen Webster, Shelley Schlueter, who heads Nokia’s analytics...

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Brick-And-Mortar Makes A Comeback With Generation Z
Brick-And-Mortar Makes A Comeback With Generation Z
May 31, 2017  |  Retail

Teenagers shopping with friends? Well, duh – but only if they can bring all of their friends, carried in their pocket and amplified via an...

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Gen Z Goes Phys-igtal
Gen Z Goes Phys-igtal
April 25, 2017  |  Data Drivers

Think the youngest generation lives to live online? Think again. Generation Z swells with in store shoppers – to the point where 98 percent of...

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Luxury Retailers Discover Even Their Shoppers Love A Bargain
Luxury Retailers Discover Even Their Shoppers Love A Bargain
April 18, 2017  |  Retail

Retailers like Neiman Marcus are discovering that even high-end shoppers want a good deal, with sales of personal luxury goods falling for the first time...

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