call center technology

Today In Data: Enhancing The Customer Experience With Call Center AI
Today In Data: Enhancing The Customer Experience With Call Center AI
July 12, 2019  |  Today In Data

More call centers are beginning to rely on artificial intelligence (AI) for greater insights. In recurring payments, subscription commerce is having a “fear of commitment” moment. And, in retail, sellers...

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Amazon’s Shares Flirted With New High Last Week Amid Bevy Of News
Amazon’s Shares Flirted With New High Last Week Amid Bevy Of News
April 03, 2017  |  Amazon

Amazon had a news-filled week last week culminating with shares flirting with a new high in trading Friday (March 31). According to a report, shares...

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