chatbots

Klarna Focuses on Human-Powered Customer Service

Klarna Focuses on Human-Powered Customer Service
Klarna Focuses on Human-Powered Customer Service
May 08, 2025  |  BNPL

Pay-later firm Klarna is reportedly rethinking some of its AI-centered cost-cutting. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...

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Mistral Debuts Corporate Chatbot Amid Threefold Rise in Revenue
Mistral Debuts Corporate Chatbot Amid Threefold Rise in Revenue
May 07, 2025  |  Artificial Intelligence

French startup Mistral AI introduced a new chatbot for companies amid an uptick in revenue. Get the Full Story Complete the form to unlock this...

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Beyond Search: Google Eyes AI Chatbots as New Ad Territory
Beyond Search: Google Eyes AI Chatbots as New Ad Territory
May 05, 2025  |  artificial intelligence

Google is testing the placement of ads inside AI chatbot conversations in an aggressive move to protect its bread and butter: search ads. Get the...

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Airbnb: 50% of Users Turn to AI Bot for Customer Service
Airbnb: 50% of Users Turn to AI Bot for Customer Service
May 04, 2025  |  artificial intelligence

Airbnb has rolled out an artificial intelligence (AI) bot for customer service in the U.S. Get the Full Story Complete the form to unlock this...

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This Week in AI: Google Expands AI and ‘Generative Ghosts’ Are Coming
This Week in AI: Google Expands AI and ‘Generative Ghosts’ Are Coming
April 25, 2025  |  artificial intelligence

From Tesla’s CEO shifting focus amid earnings headwinds to Google’s artificial intelligence (AI) advancements and a glimpse into digital immortality, here are the top stories...

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Google’s Gemini Reaches 350 Million Monthly Active Users but Lags Rivals
Google’s Gemini Reaches 350 Million Monthly Active Users but Lags Rivals
April 23, 2025  |  Artificial Intelligence

Gemini, Google’s chatbot, grew to reach 350 million monthly active users in March but still lagged behind ChatGPT and Meta AI, TechCrunch reported Wednesday (April...

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