Source: searchcio.techtarget.com
Oct. 20, 2009. The United States was starting to see daylight out of the darkness of the worst financial crisis since the great depression. The...
Data, in the right hands, can be a business leader’s magic wand. “Data is our best friend right now,” Jeanniey Walden, the chief marketing and customer...
Artificial intelligence (AI) agents are emerging as a potentially transformative force in global commerce, with major tech players betting billions on their ability to revolutionize...
As part of its strategy to enhance customer experience and operational efficiency, Costco is rolling out membership card scanners at the front of its stores....
Retailers are increasingly interested in offering buy now, pay later (BNPL) options to consumers, Affirm CEO Max Levchin said Thursday (Sept. 19). More shoppers are using BNPL...
For Brian Morgan, owner of Couch Potatoes Furniture & Mattress Stores, standing out in a crowd is the company’s collective mission. On Saturday (Aug. 31),...
In recent months, retail giants Walmart and Amazon have been seizing on consumers’ demand for digital restaurant ordering to drive engagement with their paid memberships,...
In an era where flawless transactions are critical for customer loyalty, merchants are adopting payment vaulting not just for security, but as a strategic tool...
As competition for customer loyalty grows fiercer, brands are sharpening their focus on the post-purchase phase — a critical yet frequently neglected part of the...