connected commerce

Mastercard Says Click to Pay Is Primed for Growth as Merchants Focus on Conversion
Mastercard Says Click to Pay Is Primed for Growth as Merchants Focus on Conversion
February 16, 2024  |  Connected Economy

Nearly five years after Click to Pay was introduced (initially as Secure Remote Commerce), Jennifer Marriner, EVP, Global Acceptance Solutions at Mastercard, told Karen Webster,...

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Uber Eats Partners With Big Lots as Aggregators Expand Retail Presence
Uber Eats Partners With Big Lots as Aggregators Expand Retail Presence
November 22, 2023  |  Aggregators

Uber Eats is stepping up its non-restaurant offerings, getting into discount retail with its new partnership with Big Lots. Uber announced the aggregator’s addition of the retail...

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Goldman Sachs Plans to Shed GM Card
Goldman Sachs Plans to Shed GM Card
November 08, 2023  |  Credit Cards

Goldman Sachs is reportedly hoping to offload its General Motors (GM) credit card program. The move, as reported Tuesday (Nov. 7) by the Wall Street...

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Netflix’s Merchandise Moves Highlight the Rise of Connected, Contextual Commerce  
Netflix’s Merchandise Moves Highlight the Rise of Connected, Contextual Commerce  
October 02, 2023  |  Connected Economy

In 2018, writing about the ways in which mobile devices and technology changed the world, PYMNTS CEO Karen Webster noted: “In the three-plus decades since consumers...

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Meta Unveils 28 AI Personas and Next-Generation Smart Glasses
Meta Unveils 28 AI Personas and Next-Generation Smart Glasses
September 27, 2023  |  Meta

Meta has introduced 28 new artificial intelligence (AI)-powered personas and a new generation of smart glasses. The new offerings were unveiled Wednesday (Sept. 27) during...

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The EV Transition Is Revving Up Connected Efficiencies for Commercial Fleets
The EV Transition Is Revving Up Connected Efficiencies for Commercial Fleets
September 27, 2023  |  Connected Economy

No product might be more emblematic of today’s technical innovation than the car. That’s because the humble automobile has been so swept up in the...

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Shein’s Forever 21 Returns Deal Spotlights Key Omnichannel Strategy
Shein’s Forever 21 Returns Deal Spotlights Key Omnichannel Strategy
August 24, 2023  |  Retail

The recent news that Shein and Forever 21 are linking up to cross-sell underscores the importance of returns as part of the commerce continuum. As...

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Generative AI’s Biggest Impact May Be as a Specialist
Generative AI’s Biggest Impact May Be as a Specialist
August 24, 2023  |  artificial intelligence

General-purpose innovations can often fall into the solution-in-search-of-a-problem trap.  After all, to a hammer everything looks like a nail. And to large language models (LLMs), everything might...

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Social Media Shopping Blocked By a Lack of Trust 
Social Media Shopping Blocked By a Lack of Trust 
August 21, 2023  |  Retail

Shopping over social media seems to be the next frontier of eCommerce spend, with 43% of consumers (approximately 110 million individuals) browsing these platforms to...

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