connected commerce

The EV Transition Is Revving Up Connected Efficiencies for Commercial Fleets
The EV Transition Is Revving Up Connected Efficiencies for Commercial Fleets
September 27, 2023  |  Connected Economy

No product might be more emblematic of today’s technical innovation than the car. That’s because the humble automobile has been so swept up in the...

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Shein’s Forever 21 Returns Deal Spotlights Key Omnichannel Strategy
Shein’s Forever 21 Returns Deal Spotlights Key Omnichannel Strategy
August 24, 2023  |  Retail

The recent news that Shein and Forever 21 are linking up to cross-sell underscores the importance of returns as part of the commerce continuum. As...

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Generative AI’s Biggest Impact May Be as a Specialist
Generative AI’s Biggest Impact May Be as a Specialist
August 24, 2023  |  artificial intelligence

General-purpose innovations can often fall into the solution-in-search-of-a-problem trap.  After all, to a hammer everything looks like a nail. And to large language models (LLMs), everything might...

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Social Media Shopping Blocked By a Lack of Trust 
Social Media Shopping Blocked By a Lack of Trust 
August 21, 2023  |  Retail

Shopping over social media seems to be the next frontier of eCommerce spend, with 43% of consumers (approximately 110 million individuals) browsing these platforms to...

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Meta Reportedly Adds Infrastructure Team and Divests Itself of Kustomer
Meta Reportedly Adds Infrastructure Team and Divests Itself of Kustomer
May 05, 2023  |  Meta

Meta has reportedly added one team and divested itself of another. The tech giant added 10 people experienced in artificial intelligence (AI) networking technology, Reuters reported Friday...

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Big Tech Leans on AI to Stabilize After Brutal Year
Big Tech Leans on AI to Stabilize After Brutal Year
April 28, 2023  |  Big Tech

It has been a challenging period for even the largest players in the tech industry. But this week’s earnings show that sector leaders like Amazon,...

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Savings Take Center Stage as Apple Builds Financial Ecosystem 
Savings Take Center Stage as Apple Builds Financial Ecosystem 
April 18, 2023  |  Digital Banking

For Apple, crafting a financial services ecosystem — spanning payments, credit and deposits — needs banks and FinTechs in the mix. And it is savings...

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Why Demographics Only Tell Half the Consumer Digital Adoption Story 
Why Demographics Only Tell Half the Consumer Digital Adoption Story 
April 14, 2023  |  Connected Economy

Focusing on just the youngest digital-native generations or only high-earners when describing the connected-tech consumer misses the big picture when it comes to this demographic within a demographic. The...

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SVB Collapse May Be the Final Nail in Boxed’s Coffin
SVB Collapse May Be the Final Nail in Boxed’s Coffin
March 16, 2023  |  Retail

Boxed may file for bankruptcy as the SVB collapse exacerbates existing economic challenges. The bulk eCommerce grocer and retailer (which also has a software and services...

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