consumer insights

Lower-Income Paycheck-to-Paycheck Consumers May Find Scant Relief From Rate Cuts 
Lower-Income Paycheck-to-Paycheck Consumers May Find Scant Relief From Rate Cuts 
March 20, 2024  |  Consumer Insights

The Fed’s kept rates steady.  The Fed still sees three cuts to interest rates on the table this year. And none of it may be...

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Merchants Leverage Split-Pay Plans to Drive Spending With High-Income Shoppers
Merchants Leverage Split-Pay Plans to Drive Spending With High-Income Shoppers
March 20, 2024  |  Consumer Insights

As brands and retailers look for ways to win the spending of their highest-value customers, PYMNTS Intelligence research found that installment plans linked to bank-issued...

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CFPB Head Puts Those Who Intend to ‘Weaponize’ Open Banking on Notice
CFPB Head Puts Those Who Intend to ‘Weaponize’ Open Banking on Notice
March 19, 2024  |  Banking

The U.S.’s top consumer protection watchdog is on the lookout for financial services industry players hoping to game open banking for their own benefit.  This...

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Shell Divesting 1,000 Retail Locations as Convenience Stores Take a Hit
Shell Divesting 1,000 Retail Locations as Convenience Stores Take a Hit
March 19, 2024  |  Retail

Shell is offloading retail locations in a shift to B2B, as across the convenience retail industry, key players are feeling the impacts of ongoing economic...

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Amazon, FedEx Explored Enhancing Return Process for Online Shoppers
Amazon, FedEx Explored Enhancing Return Process for Online Shoppers
March 18, 2024  |  eCommerce

For years, the working relationship between Amazon and FedEx has been a little unpredictable. Once, the two corporate behemoths enjoyed a symbiotic partnership, but in...

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Is Social Media to Blame for Perceived Financial Angst?    
Is Social Media to Blame for Perceived Financial Angst?   
March 17, 2024  |  Personal Finance

Advocates of social media have their work cut out for them these days. From lawmakers insisting China is stealing state secrets via TikTok to educators...

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Consumers ‘Balancing a Lot’ as Retail Sales Slow
Consumers ‘Balancing a Lot’ as Retail Sales Slow
March 17, 2024  |  Consumer Insights

Consumers are growing more hesitant to spend following a long stretch of looser spending. That’s according to a Saturday (March 16) report by the Financial...

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Amazon Extends Home Goods Lead Over Walmart With Discounts
Amazon Extends Home Goods Lead Over Walmart With Discounts
March 15, 2024  |  Retail

With mega-retailers Amazon and Walmart competing to secure consumers’ loyalty for high-ticket purchases such as furniture, the eCommerce giant is pulling further ahead by the...

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Card-Linked Discounts May Win Over Inflation-Concerned Consumers 
Card-Linked Discounts May Win Over Inflation-Concerned Consumers 
March 14, 2024  |  Consumer Insights

As PYMNTS reported this week, while most U.S. consumers appear untroubled by the prospect of near-term inflation, their anxiety levels rise at the prospect of...

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