consumer insights

China’s Once-Dependable Tourists Are Growing Younger and Spending Less
China’s Once-Dependable Tourists Are Growing Younger and Spending Less
December 17, 2023  |  Consumer Insights

Chinese tourists are traveling again, but reportedly aren’t spending like they did before the pandemic. There was a time when the retail world catered to...

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40% of Bank Customers Still Don’t Trust Online Authentication When Making Purchases
40% of Bank Customers Still Don’t Trust Online Authentication When Making Purchases
December 15, 2023  |  Authentication

In today’s digital era, banking customers are asserting more control over their financial security and no longer relying solely on their banks to protect their...

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Cash-Strapped Consumers Are Still Buying Small Indulgences
Cash-Strapped Consumers Are Still Buying Small Indulgences
December 14, 2023  |  Retail

There is an economic theory that can be traced back to the Great Depression of the 1930s: the Lipstick Effect, which suggests that even in...

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28% of Loyal Subscribers Would Cancel Due to Excessive Promotional Materials
28% of Loyal Subscribers Would Cancel Due to Excessive Promotional Materials
December 08, 2023  |  Subscriptions

With the subscription market becoming increasingly crowded, merchants need to be aware of the factors that may lead to the cancellation of loyal subscribers. PYMNTS...

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What Electric Vehicles, Impossible Foods and Buy Now, Pay Later Teach Us About Early Adopters
What Electric Vehicles, Impossible Foods and Buy Now, Pay Later Teach Us About Early Adopters
December 04, 2023  |  Consumer Insights

It seemed impossible. A product that looked like beef, bled like beef, and cooked like beef made entirely out of plants. But Impossible Foods and...

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Digital Gift Cards Popular as Consumers Balance Giving and Budgeting This Holiday
Digital Gift Cards Popular as Consumers Balance Giving and Budgeting This Holiday
November 23, 2023  |  Consumer Insights

Amid the festive cheer, the holiday season is also accompanied by economic uncertainties and inflationary pressures. Consequently, numerous consumers in the United States are gearing...

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1 in 5 of Consumers Without Paycheck Pressures Still Plan to Finance Holiday Purchases
1 in 5 of Consumers Without Paycheck Pressures Still Plan to Finance Holiday Purchases
November 21, 2023  |  Consumer Finance

As the holidays near, balancing tight budgets with the festive spirit can become a challenge. Which is why traditionally, many consumers turn to credit to...

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45% of Consumers Hardest Hit by Inflation Carry Revolving Credit Card Balances
45% of Consumers Hardest Hit by Inflation Carry Revolving Credit Card Balances
November 17, 2023  |  Consumer Finance

As the impact of rising prices on bill payments becomes more pronounced, U.S. consumers are increasingly relying on credit cards to manage their finances. Cardholders...

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Gen Zs Live With Family to Save Money; Gen Xs as Caregivers
Gen Zs Live With Family to Save Money; Gen Xs as Caregivers
November 16, 2023  |  Consumer Insights

Household composition, particularly the ratio between income earners and household members, is a critical factor in assessing a consumer’s financial stability, especially with the escalating...

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