consumer insights

Report: How the Metaverse Is Shaping the Consumer Restaurant Experience
Report: How the Metaverse Is Shaping the Consumer Restaurant Experience
June 21, 2022  |  Loyalty & Rewards

Each restaurant patron values certain aspects of the restaurant experience as determined by a combination of their habits, budget and personal preferences. PYMNTS’ research uncovered...

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Restaurants Tinker With Tech Recipe to Balance Efficiency and Personal Service
Restaurants Tinker With Tech Recipe to Balance Efficiency and Personal Service
June 08, 2022  |  Loyalty & Rewards

Restaurant technology is moving at a dizzying pace, rapidly redefining consumers’ concept of “normal.” Unthinkable even a decade ago, tools such as QR codes or...

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Mastercard: Data-Driven Insight Key To Fast-Tracking America’s Reopening
Mastercard: Data-Driven Insight Key To Fast-Tracking America’s Reopening
June 02, 2020  |  Mastercard

In the midst of the pandemic, businesses and governments are grappling with decisions that often must be made on the fly. The right data can...

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What Sticks? Five Data-Driven Behaviors That Will Define America’s Reopening
What Sticks? Five Data-Driven Behaviors That Will Define America’s Reopening
May 25, 2020  |  Consumer Insights

Pandemic aside, business in the digital era is still data driven. Guesswork about the consumer and his or her behavior is not necessary or advisable....

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As Consumers Buy Online Inflation Follows, Index Shows
As Consumers Buy Online Inflation Follows, Index Shows
May 12, 2020  |  eCommerce

Online grocery sales saw a 110 percent increase in activity in April, according to Adobe’s Digital Economy Index (DEI), numbers spurred by the coronavirus‘s push...

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Consumer Confidence Plunged In April
Consumer Confidence Plunged In April
April 28, 2020  |  Consumer Insights

Indicators say the coronavirus pandemic devastated consumer’s confidence in April as business and labor market conditions declined. The Conference Board Consumer Confidence Index fell in...

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Anticipating The Consumer Spending Rebound
Anticipating The Consumer Spending Rebound
April 21, 2020  |  Consumer Insights

The coronavirus pandemic winds on, and while it seems like it’s been forever, when — and not if — we emerge from all this, consumer...

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Monetizing Payments Data In The Age Of IoT
Monetizing Payments Data In The Age Of IoT
December 12, 2019  |  Data

It’s been said that the holy grail of commerce is data. Even that holy grail has a holy grail — where data is accessible and...

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For Retailers, Security Cameras Could Be Must-See CCTV
For Retailers, Security Cameras Could Be Must-See CCTV
March 26, 2019  |  Retail

Retailers in the physical world are at a real disadvantage when it comes to knowing the customers in their stores, and what they do once...

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