consumers

What Walmart Pay Knows That Apple Pay Doesn’t
What Walmart Pay Knows That Apple Pay Doesn’t
August 07, 2017  |  Payments Innovation

A lot of exciting things have happened in payments — and commerce, more broadly — over the last three years. PayPal became pals with the card networks...

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The Buyers: Consumers, Post-Hacking
The Buyers: Consumers, Post-Hacking
August 04, 2017  |  Retail

Cyberattacks, ransomware attacks and more have taken businesses and people’s personal information and turned it upside-down over the past few decades. While a great source...

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Loyalty Begets Loyalty, But Only If QSRs Give Customers The Rewards They Want
Loyalty Begets Loyalty, But Only If QSRs Give Customers The Rewards They Want
August 02, 2017  |  Retail

Loyalty is a two-way street — both in life and in rewards programs. Every quick-service restaurant (QSR) seems to offer its own loyalty benefits in increase...

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Online Marketplaces Catching Up To Offline World
Online Marketplaces Catching Up To Offline World
July 31, 2017  |  Retail

If a marketplace can work for aggregating goods from disparate providers, why not for services, too? After all, service industries make up more than three-quarters...

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Brick And Mortar’s Technology Evolution
Brick And Mortar’s Technology Evolution
July 27, 2017  |  Retail

Technology has certainly seen a big evolution over the last few decades. In the consumer world, we’ve moved from large desktops and rotary dial phones...

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Software Developed Specifically For The Smallest Businesses
Software Developed Specifically For The Smallest Businesses
July 27, 2017  |  Payment Methods

Entrepreneurs can be a lot of things – CPA, however, isn’t often a common denominator. That’s why, as he explained in the latest PYMNTS.com Developer...

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For Better Or Worse, Customer Service IS The Brand
For Better Or Worse, Customer Service IS The Brand
July 26, 2017  |  Retail

A good product at a good price: that used to be the recipe for a good brand. But a third ingredient in retail is quickly...

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NEW REPORT: Getting SMBs Off The Software Sidelines
NEW REPORT: Getting SMBs Off The Software Sidelines
July 26, 2017  |  Payment Methods

Sometimes, even the best businesses, big and small, need a little help from software. Whether its finding and keeping loyal customers or keeping the books...

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McDonald’s Earnings Deep Fry Wall Street Expectations
McDonald’s Earnings Deep Fry Wall Street Expectations
July 26, 2017  |  Retail

“The [McDonald’s] brand is about fun. We really create delicious ‘feel-good’ moments for everybody that are also light hearted.” That was McDonald’s VP of Global Digital Experiences,...

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