customer complaints

Settling Consumer Disputes With Digital Solutions
Settling Consumer Disputes With Digital Solutions
March 04, 2020  |  Retail

For Teel Lidow, it was supposed to be a vacation, not a business trip. He went to Chile, expecting to return to New York without...

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Venmo App Goes Down Monday
Venmo App Goes Down Monday
December 30, 2019  |  Mobile Applications

Popular financial app Venmo briefly went down for a few hours on Monday (Dec. 30), the company confirmed, according to reports. The desktop version of...

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Colombia Watchdog Investigates Rappi Delivery App For Noncompliance
Colombia Watchdog Investigates Rappi Delivery App For Noncompliance
November 14, 2019  |  Regulation

On-demand delivery app Rappi is under investigation again in Colombia, accused of failing to comply with regulatory orders to improve its customer service response, according...

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CFPB Public Complaint Database Likely To Be Shut Down
CFPB Public Complaint Database Likely To Be Shut Down
April 26, 2018  |  CFPB

Mick Mulvaney, the acting director of the Consumer Financial Protection Bureau (CFPB), said that the agency will likely shut down its public complaint database. As...

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Resolver To Use AI To Help Consumers Complain
Resolver To Use AI To Help Consumers Complain
November 03, 2016  |  Artificial Intelligence

Resolver, the U.K. startup that has created tools to help consumers complain and track the progress of their complaint, has raised £2.8 million in new...

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