customer data

First American Title Accused Of Exposing Millions Of Customers’ Personal Data
First American Title Accused Of Exposing Millions Of Customers’ Personal Data
July 22, 2020  |  Security & Fraud

First American Title, one of the largest providers of title insurance in the U.S., is facing allegations that it exposed the personal data of millions...

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Post-COVID Businesses Will Stop Treating Bad Data Like Sour Milk
Post-COVID Businesses Will Stop Treating Bad Data Like Sour Milk
July 20, 2020  |  Payments Innovation

“Customer data has an expiration date, just like milk in the fridge. Without regular intervention, customer data degrades at 2 percent each month and 25...

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New Class Action Lawsuit Alleges Plaid Violated User Privacy
New Class Action Lawsuit Alleges Plaid Violated User Privacy
July 20, 2020  |  Security & Fraud

Plaid is facing a lawsuit which alleges that it has violated users’ privacy and used customers’ private data in inappropriate manners for years, affecting over...

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Shopify Teams Up With Kustomer To Bolster Key Sales Platform
Shopify Teams Up With Kustomer To Bolster Key Sales Platform
July 08, 2020  |  Partnerships / Acquisitions

Kustomer on Wednesday (July 8) announced a deal with Shopify that the New York firm is betting will expand the reach of its CRM (customer...

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Landry’s Customer Payment Data Stolen In Cyberattack
Landry’s Customer Payment Data Stolen In Cyberattack
January 02, 2020  |  Security & Fraud

U.S. restaurant chain Landry’s announced on Thursday (Jan. 2) that it had been the victim of a malware attack that almost stole customers’ payment data....

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New CA Privacy Law Requires Retailers To Disclose Data Collection
New CA Privacy Law Requires Retailers To Disclose Data Collection
December 30, 2019  |  Legal

A new law in California requires companies to explain exactly what customer information, if any, is being sold to third parties, according to a report...

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CRM In The 2020s
CRM In The 2020s
December 10, 2019  |  Innovation

We operate more than a few high-powered, data-supported crystal balls here at PYMNTS, and one of the things we have learned about the future of...

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Unencrypted Vistaprint Database Exposed Personal Customer Data
Unencrypted Vistaprint Database Exposed Personal Customer Data
November 25, 2019  |  Security & Fraud

Printing company Vistaprint left an online database containing customer interactions unencrypted, according to a report. A security researcher named Oliver Hough discovered the unprotected database...

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Scotiabank: Slow But Steady Wins the AI Fraud Race
Scotiabank: Slow But Steady Wins the AI Fraud Race
November 19, 2019  |  Digital Banking

The fact that fraud is on the rise is not new, nor is it surprising that banks are turning to artificial intelligence (AI) and machine...

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