customer loyalty

Customer Retention Rules Reopening Strategies
Customer Retention Rules Reopening Strategies
May 15, 2020  |  Retail

Customer loyalty continues to be a recurring theme this week as retailers look to reopen and the latest monthly sales report shows another double-digit plunge....

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J.P. Morgan: How Payments Drive Customer Loyalty Amid A Digitization Push
J.P. Morgan: How Payments Drive Customer Loyalty Amid A Digitization Push
May 14, 2020  |  Digital Payments

Amid a sudden and dramatic shift in consumer shopping behavior, merchants across all industries have been forced to react quickly. The pandemic required digitization for...

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Why Cultivating Customer Loyalty Has Become The Crucial Commerce Capability
Why Cultivating Customer Loyalty Has Become The Crucial Commerce Capability
May 13, 2020  |  Loyalty & Rewards

Consumers are thinking about their commerce experience through an entirely different and largely safety-focused lens in a way they never have before. It’s a story...

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Amazon, Walmart Vie For Consumer Loyalty Amid Supply Chain Pain
Amazon, Walmart Vie For Consumer Loyalty Amid Supply Chain Pain
April 30, 2020  |  Walmart Amazon whole paycheck

While the ongoing race for the consumer’s whole paycheck is always fairly fast-paced, the past few weeks have redefined the meaning of that term. Supply...

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Paytronix Closes $10M Funding Deal Led By Great Hill
Paytronix Closes $10M Funding Deal Led By Great Hill
April 28, 2020  |  ResTech

Customer loyalty and FinTech Paytronix has secured $10 million in new funding led by Great Hill Partners and the company’s Co-founders Matt d’Arbeloff and Andrew...

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Caribou Coffee Doubles Down On Customer-Driven Mobile Innovations
Caribou Coffee Doubles Down On Customer-Driven Mobile Innovations
December 18, 2019  |  Mobile Order Ahead

Coffee chains have been on the cutting edge of mobile order-ahead, offering generous loyalty incentives and lightning-fast pickup. But staying competitive means constant adjustment to...

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How Small Restaurants Use Data Analytics To Play Big
How Small Restaurants Use Data Analytics To Play Big
June 27, 2019  |  Mobile Order Ahead

Mobile ordering is more popular than ever. The volume of food and beverage orders placed via mobile apps grew by 130 percent between 2016 and...

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How Netflix And HBO Reduce Subscriber Churn
How Netflix And HBO Reduce Subscriber Churn
June 24, 2019  |  Subscription Commerce

In late May, millions of fans streamed the finale of the popular fantasy series Game of Thrones (GoT). When the series ended, however, HBO faced...

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