customer loyalty

Helping Merchants Play To Win In The $500B Subscription Space
Helping Merchants Play To Win In The $500B Subscription Space
May 29, 2019  |  Subscription Commerce

More than half of all Americans now subscribe to digital news or entertainment streaming services, and such offerings are already beginning to crop up in...

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Why More Than 90 Pct Of Shoppers Still Go To The Grocery Store
Why More Than 90 Pct Of Shoppers Still Go To The Grocery Store
February 27, 2019  |  Retail

Even in an age when shoppers can order groceries online and have them delivered straight to their doors, the vast majority of consumers are still...

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Giving Health And Beauty Merchants A POS Makeover
Giving Health And Beauty Merchants A POS Makeover
February 06, 2019  |  Retail

Consumers have thousands of health and beauty brands to choose from, and that pool has only grown larger as the global economy expands. To keep...

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Zappos On Running Shoes, Personalized eTail And Offline Realness
Zappos On Running Shoes, Personalized eTail And Offline Realness
January 25, 2019  |  Retail

There is perhaps no pickier sub-group of shoe enthusiasts than runners. The average distance runner goes through three pairs of sneakers per year – and...

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Making C-Stores About Loyalty — Not Just Convenience
Making C-Stores About Loyalty — Not Just Convenience
November 27, 2018  |  Loyalty & Rewards

It’s the most valuable treasure in the world of payments and commerce: consumer loyalty. Of course, gaining it requires a sophisticated understanding of retail, marketing...

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Uber Rolls Out New Four-Tier Loyalty Program
Uber Rolls Out New Four-Tier Loyalty Program
November 14, 2018  |  Ridesharing

Uber, the ride-hailing company, announced on Wednesday (Nov. 14) Uber Rewards, a new loyalty program that lets customers earn every time they use Uber or...

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What’s Good For Veterans Can Be Very Good For Businesses
What’s Good For Veterans Can Be Very Good For Businesses
November 12, 2018  |  Consumer Authentication

It started in the early 1980s: The nation began to repent for what was commonly viewed as the shabby treatment of Vietnam War veterans. It...

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Retail Innovation Has Changed — Can SMBs Keep Up?
Retail Innovation Has Changed — Can SMBs Keep Up?
November 09, 2018  |  Innovation

It’s not your father’s customer loyalty anymore. The ascent of eCommerce and the digital tools that support it have made it easier — in both theory and...

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Study Finds New Store Openings Lead To Boost In Online Traffic
Study Finds New Store Openings Lead To Boost In Online Traffic
October 16, 2018  |  Retail

A report has found that opening a new brick-and-mortar location can cause a significant boost in a retailer’s online traffic. According to a recent ICSC...

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