Source: investopedia.com
Brazilian startup Carecode has closed a pre-seed round to support the development of its service that uses conversational artificial intelligence (AI) to deliver customer service...
Jet.AI has launched an agentic artificial intelligence (AI) model that helps customers select and book private jets. Dubbed “Ava,” the AI model can be contacted...
It’s no surprise that GenAI is rapidly reshaping the landscape of customer service in the banking and payments industry. By automating repetitive tasks, improving personalization...
Tech companies are rolling out a wave of artificial intelligence (AI)-powered tools to streamline social media management and customer service, with TikTok’s Symphony Creative Studio...
Being nice to your chatbot turns out to be more than just digital decorum. According to a recent research, users who mind their manners with...
That robot voice taking your Taco Bell order isn’t just an experiment — it’s handled 2 million customer orders, showing how artificial intelligence (AI)-powered conversation...
In a troubling discovery for businesses racing to automate customer service, OpenAI’s popular Whisper transcription software has been caught adding fabricated text to conversations, including...
Companies from corner stores to retail giants are discovering that pocket-sized artificial intelligence (AI) can ring up big savings, as nimble new language models match...
Cisco is betting that artificial intelligence (AI) can handle most customer service calls within a few years, as the tech giant unveiled a conversational AI...