Source: investopedia.com
Imagine you were traveling on business and you just arrived into town and had an emergency. Your luggage was sent to the wrong city or...
Self-service checkout technology is transforming the way Americans think about customer service. Not long ago, good customer service meant properly training sales associates to assist...
Everyone remembers the adage: The more things change, the more they remain the same. Though much has changed in the digital age, much does remain...
Retailers face a challenge when it comes to offering warranties for their customers: A warranty program can take months to set up and launch. But...
As competition makes it challenging for retailers to retain customers, Walmart has created a new position of chief customer officer, which will be responsible for...
Welcome to Five at Five, your daily look at the freshest payments and commerce news. Coverage includes the latest on Facebook’s data-sharing policies, along with...
Food ordering and delivery have come a long way since reliance on the Yellow Pages and those paper menus stuck into door frames — no...
Data collection is vital. So are mobile and fraud alerts. However, for banks and credit unions still trying to do more to meet the demands...
Best Buy’s Total Tech Support, powered by Geek Squad, has launched a service to assist customers with all of their technology devices and appliances. “We...