Source: investopedia.com
Innovation, though it involves finding new good ideas, is also about holding onto and properly preserving the old ones. Some old ideas stayed around precisely...
Pitney Bowes has announced the release of its first chatbot platform, EngageOne Converse. The platform, which is part of the EngageOne suite of customer engagement...
Customer service matters in all walks of business, to consumers and businesses alike, but especially so in payments. Troubleshooting issues when they arise, or anticipating...
Welcome to Five at Five, your late look at some of the freshest payments news of the day. Today’s stories include an up-to-date analytical report...
There’s a rule of thumb at fast food and quick-serve restaurants (QSR): a seven-second reduction in customer wait time results in an average 1 percent...
Consumers want their orders faster than ever before. Quick-service restaurants (QSRs) are working to make the ordering process faster too. Wendy’s, for example, planned to...
Hacking 24/7 when it comes to [24]7.ai? Seems that way. In a week that saw possible data breaches at Delta, Kmart and Sears, Best Buy...
The memory of a purchase is often short-lived. The frenetic pace of daily life means it’s easy for people to forget about outstanding bills or...
Shopping for clothes is hard enough for women who fit industry ideals for shape and size. It’s even harder for women who fall outside those...