customer service

Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest".

Source: investopedia.com

Wearables, Stat! Simplifeye Snags $3M For Doctors’ Devices
Wearables, Stat! Simplifeye Snags $3M For Doctors’ Devices
March 10, 2017  |  Wearables

Smart devices pervade almost every area of society, making tasks easier and giving businesses access to useful information. Wearables have naturally taken the latter to...

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DeviceBits Brings AI To Customer Support
DeviceBits Brings AI To Customer Support
January 27, 2017  |  Retail

DeviceBits is a relative newcomer on the software solution scene. Founded in 2015, the Columbus, Ohio–based software company looks to change the way businesses provide...

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Kustomer: A CRM Platform Actually For Customers
Kustomer: A CRM Platform Actually For Customers
November 17, 2016  |  Retail

It’s hardly an exaggeration to say that for many, the dreaded call to customer service is the cultural touchstone for impersonal bureaucracy. (Only trumped, perhaps,...

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Walmart Can’t Seem To Stop Customer Service Complaints
Walmart Can’t Seem To Stop Customer Service Complaints
February 24, 2016  |  Retail

If you ask its customers, they do not come first at Walmart, and, therefore, the world’s largest retailer ranks last in their opinion when it...

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United Travelers Can Use Miles To Pay For Wi-Fi
United Travelers Can Use Miles To Pay For Wi-Fi
November 20, 2015  |  News

United Airlines is working hard to scrub off its infamous title of America’s worst airline for customer satisfaction by re-purposing some of its offerings. This...

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