As more of 2023 is in the rearview mirror than in front of us, subscription businesses are having a tough time, according to FlexPay CEO...
Almost no one doubts that some subscription companies make it difficult for their customers to cancel. The Federal Trade Commission (FTC) is recommending a streamlined...
Tracking customer lifetime value (LTV) is common practice across many segments. Still, PYMNTS research has revealed a gap in LTV tracking among subscription merchants that...
New research has revealed a staggering gap in the number of subscription companies that track customer lifetime value, which ironically is one of the key...
Subscription companies are looking to deploy best practices as they deal with an economic downturn. That’s one of the findings of a new report released...
A payment decline feels like a slap in the face to subscribers, especially when it’s the result of a processing mistake on the part of...