data brief

40% of Middle Market Firms Say Digital Payments Innovations Have Improved Customer Satisfaction
40% of Middle Market Firms Say Digital Payments Innovations Have Improved Customer Satisfaction
January 31, 2022  |  Payments Innovation

Adopting the latest digital payments innovations can help firms keep their businesses operating smoothly while also benefiting business relationships. Not only do 68% of firms...

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12% of Consumers Use Retail Subscriptions To Gain Exclusive Access to Products
12% of Consumers Use Retail Subscriptions To Gain Exclusive Access to Products
January 28, 2022  |  Subscription Commerce

The factors driving consumers’ use of subscription services changed over the course of 2021. Today, the greatest share of consumers use retail subscriptions to access...

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60% of Consumers Know About Buy Now Pay Later
60% of Consumers Know About Buy Now Pay Later
January 27, 2022  |  Data

Nearly six out of 10 consumers are aware of buy now, pay later (BNPL) plans. About 45% of consumers have not used BNPL, but are...

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30% of Main Street Businesses Plan to Add Digital Wallet Payments
30% of Main Street Businesses Plan to Add Digital Wallet Payments
January 26, 2022  |  Digital Payments

Main Street businesses’ investment and upgrade plans suggest that they intend to capitalize on new opportunities to gain and service customers.  Get the Full Story Complete...

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Digital Healthcare Use Surged 2.9% in December 2021 on Fears of Omicron
Digital Healthcare Use Surged 2.9% in December 2021 on Fears of Omicron
January 24, 2022  |  Healthcare

When cases of the omicron variant of COVID-19 began to surge, consumers avoided in-person doctor visits, instead choosing telehealth or other virtual medical appointments. Seventy-five...

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59% of CFOs are Focused on Payments Digitization
59% of CFOs are Focused on Payments Digitization
January 21, 2022  |  CFO

Chief financial officers perceive accounts receivable (AR) and accounts payable (AP) as the factor most important to creating a healthy balance sheet, according to Business...

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82% of Consumers Who are Pessimistic About the Economy Cite Inflation
82% of Consumers Who are Pessimistic About the Economy Cite Inflation
January 20, 2022  |  Economy

Consumers from different demographic groups are perceiving the economy in different ways, but their mood is generally negative, according to Reality Check: The Paycheck-To-Paycheck Report,...

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Two-thirds of US Main Street Businesses are Bullish on 2022 Sales
Two-thirds of US Main Street Businesses are Bullish on 2022 Sales
January 19, 2022  |  Economy

Despite the damage, disappointment and disruption caused by the latest surge of COVID-19, Main Street business owners in the United States look forward to the...

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64% of QSR Customers Earn Loyalty Rewards by Spending More
64% of QSR Customers Earn Loyalty Rewards by Spending More
January 18, 2022  |  Loyalty & Rewards

Sixty-eight percent of consumers place orders from a restaurant — not through an aggregator — at least once a month, according to Digital Divide: Minding...

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