data brief

57% of Business Buyers Are Making More Purchases on eCommerce Sites 
57% of Business Buyers Are Making More Purchases on eCommerce Sites 
November 24, 2021  |  B2B Payments

B2B sellers have not traditionally paid much attention to streamlining their eCommerce experiences because most corporate buyers seemed comfortable with traditional — albeit lengthier —...

READ MORE >
Consumer Satisfaction With Online Merchants Directly Linked to Availability of Free Shipping
Consumer Satisfaction With Online Merchants Directly Linked to Availability of Free Shipping
November 23, 2021  |  eCommerce

Merchants have reduced the availability of some online shopping features for customers this year — particularly free shipping — and this left some consumers completing...

READ MORE >
Only 9% of Consumers Are Comfortable Connecting Bank Accounts to Third-Party Apps
Only 9% of Consumers Are Comfortable Connecting Bank Accounts to Third-Party Apps
November 22, 2021  |  Safety and Security

Consumers crave the convenience of the connected economy, but they still want the security of knowing that their money is safe if they share their...

READ MORE >
Only 10% of Banks Support Crypto — Usually Bitcoin — for Cross-Border Deals
Only 10% of Banks Support Crypto — Usually Bitcoin — for Cross-Border Deals
November 19, 2021  |  Cryptocurrency

Despite the availability of new payment options, many financial institutions (FIs) lag behind marketplace interest in cross-border payments innovations, especially when providing B2B access to...

READ MORE >
Secret Sauce: 75% of Top-Ranked Global eCommerce Sites Use IP-Recognition Tech
Secret Sauce: 75% of Top-Ranked Global eCommerce Sites Use IP-Recognition Tech
November 18, 2021  |  eCommerce

The growing market for international eCommerce is rewriting the rules of international trade — and reshaping the global economy. Consumers in in countries around the...

READ MORE >
New Data: Non-Recurring Business Payments Have 1-in-3 Chance of Being Late
New Data: Non-Recurring Business Payments Have 1-in-3 Chance of Being Late
November 18, 2021  |  SMBs

Small and midsize businesses (SMBs) in the United States receive more than a third of their sales from buyers they work with irregularly — once,...

READ MORE >
59% of CFOs Say Digital Payments Key to Better Balance Sheets
59% of CFOs Say Digital Payments Key to Better Balance Sheets
November 16, 2021  |  B2B Payments

U.S. businesses are using digital channels to make and receive more payments than ever, using supplier portals, app-based payments and other online methods to send and receive...

READ MORE >
27% of Subscription Customers Had a Payment Issue in the Last Year
27% of Subscription Customers Had a Payment Issue in the Last Year
November 15, 2021  |  Subscription Commerce

Consumers have developed an increased appetite for subscription services, and they may well be pleased with the convenience these services provide, but a large part of keeping that experience positive hinges...

READ MORE >
Consumers Show Preference For Buying Product Protection Plans From Retailers Over Manufacturers
Consumers Show Preference For Buying Product Protection Plans From Retailers Over Manufacturers
November 14, 2021  |  Insurance

It’s a common question heard when buying “big-ticket” durable goods: “Would you like a product protection plan for that?” Whether at a traditional cash register,...

READ MORE >