data story

98% of Financially Strained Restaurant Customers Are Cutting Back
98% of Financially Strained Restaurant Customers Are Cutting Back
August 12, 2024  |  Consumer Insights

As consumers bear the burden of inflation, PYMNTS Intelligence reveals that nearly all individuals living paycheck to paycheck are making trade-offs when it comes to...

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1 in 5 Retail Shoppers Is Influenced by Written Content 
1 in 5 Retail Shoppers Is Influenced by Written Content 
July 02, 2024  |  Retail

As consumers increasingly turn to digital content for shopping inspiration, articles are proving to be a relatively effective motivator for purchasing. By the Numbers “Generation...

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Some Consumers Have Ditched Their Smartphones Since the Pandemic Peak
Some Consumers Have Ditched Their Smartphones Since the Pandemic Peak
May 22, 2024  |  Connected Economy

Perhaps burnt out on digital connectivity in the time since the initial outbreak of COVID-19, the share of consumers who own smartphones has actually dipped in recent...

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UK Consumers Love to Shop From the Comfort of Their Homes
UK Consumers Love to Shop From the Comfort of Their Homes
May 02, 2024  |  Retail

Shoppers in the United Kingdom love eCommerce, disproportionately preferring to make purchases online without engaging with physical stores, PYMNTS Intelligence reveals.  By the Numbers The...

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High-Earning Consumers Prefer Luxury Experiences Over Things
High-Earning Consumers Prefer Luxury Experiences Over Things
April 16, 2024  |  Consumer Insights

When it comes to living large, big earners like to splurge on making memories more so than on, say, a new handbag, PYMNTS Intelligence research...

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Gen Z Consumers Pull Back on Connected Devices 
Gen Z Consumers Pull Back on Connected Devices 
April 15, 2024  |  Connected Economy

Connected device ownership may be on the rise, but younger consumers are paring down the number of smart products they own, PYMNTS Intelligence research reveals....

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43% of Retailers Say False Declines Are a Major Problem for Shoppers
43% of Retailers Say False Declines Are a Major Problem for Shoppers
April 02, 2024  |  Retail

As retailers look to offer positive payment experiences to shoppers to keep them coming back, a significant share sees false declines as a sticking point,...

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39% of Retail Shoppers Stick to Digital
39% of Retail Shoppers Stick to Digital
March 18, 2024  |  Retail

With many consumers accustomed to the convenience of eCommerce, a significant portion of retail shoppers are engaging exclusively via digital channels, PYMNTS Intelligence finds. By...

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Nearly Half of Gen Z Installment Plan Users Leverage These for Groceries
Nearly Half of Gen Z Installment Plan Users Leverage These for Groceries
March 03, 2024  |  Retail

Among consumers who pay in installments, PYMNTS Intelligence finds, young shoppers are disproportionately ready to use these options to pay for their groceries. By the...

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