Source: en.wikipedia.org
As retailers scramble to capture the digital shift, it’s easy for some overlooked details, such as unanswered customer complaints, to harm their brands. To prevent...
Chinese eCommerce firms last worked together for an online shopping holiday called Singles Day on 11/11. China is now tallying its take from the “May 5th Shopping...
A sizable share of small to medium-sized businesses have failed or don’t see a path forward because of the pandemic. But a Philadelphia group is advancing a...
Pandemic aside, business in the digital era is still data driven. Guesswork about the consumer and his or her behavior is not necessary or advisable....
All eyes have been on the reopening of malls this week and shoppers’ reactions. Mall traffic at eight reopened shopping centers reached record lows, but Wall Street...
Consumers are spending online instead of making potentially risky visits to physical stores, and they are also paying for purchases in different ways. The use...
The Brazil cosmetics company that bought Avon Products Inc. in January accidentally exposed personal information about 250,000 of its customers that could have been accessed...
The pandemic has disrupted the lives of millions, yet not all areas of life have shut down. Consumers are engaging in many of the same activities as...